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The Toyota Way: 14 Management Principles from the World’s Greatest Manufacturer – 2nd Edition

(226 customer reviews)

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The bestselling guide to Toyota’s legendary philosophy and production system―updated with important new frameworks for driving innovation and quality in your business

One of the most impactful business guides published in the 21st Century, The Toyota Way played an outsized role in launching the continuous-improvement movement that continues unabated today.

Multiple Shingo Award-winning management and operations expert Jeffrey K. Liker provides a deep dive into Toyota’s world-changing processes, showing how you can learn from it to develop your own improvement program that fits your conditions. Thanks in large part to this book, managers across the globe are creating workforces and systems that produce the highest-quality products and services, establish and retain customer loyalty, and drive business profitability and sustainability. Now, Liker has thoroughly updated his classic guide to include:

  • Completely revised data and updated information about Toyota’s approach to competitiveness in the new world of mobility and smart technology
  • Illustrative examples from manufacturing and service organizations that have learned and improved from the Toyota Way
  • A fresh approach to leadership models
  • The brain science and skills for learning to think scientifically
  • How Toyota applies Hoshin Kanri, a planning process that aligns objectives at all levels and marries them to business strategy

Organized into thematic sections covering the various aspects of the Toyota Way―including Philosophy, Processes, People, and Problem Solving―this unparalleled guide details the 14 key principles for building the foundation of a powerful improvement system and managing it for ultimate competitive advantage.

With The Toyota Way, you have an inspiration and a model of how to set a direction, continuously improve and learn at all levels, continually “flow” value to satisfy customers, improve your leadership, and get quality right the first time.

 

226 reviews for The Toyota Way: 14 Management Principles from the World’s Greatest Manufacturer – 2nd Edition

  1. For Serving, For Sharing, For Solving.
    October 17, 2023
    5.0 out of 5 stars Toyota Way Principle #1 Philosophy | Long-Term Systems Thinking
    "Toyota's strong sense of mission and commitment to its customers, employees, and society is the foundation for all the other principles and the miss...More
    "Toyota's strong sense of mission and commitment to its customers, employees, and society is the foundation for all the other principles and the missing ingredient in most companies that try to emulate Toyota." —— Toyota Way Principle #1 Philosophy | Long-Term Systems Thinking
    Helpful? 0 0
    EAldaz
    July 29, 2023
    Perfecto!
    Buen servicio, la mejor calidad
    Helpful? 0 0
    Amazon Customer
    July 8, 2023
    Nice presentation!
    I just started to read. Good so far.
    It was delivered on time in perfect condition.
    Helpful? 0 0
    mnucad
    May 26, 2023
    Éste libro es una llave a la Grandeza en Calidad
    Sin Calidad, No somos nada.
    Éste libro Toyota Way es una verdadera llave a tener la cultura y Grandeza de la Calidad.
    Helpful? 0 0
    bella
    May 3, 2023
    Love it so much
    Love it so much
    Helpful? 0 0
    JOHN LEONE
    December 17, 2022
    5.0 out of 5 stars Outstanding
    Great
    Helpful? 0 0
    JJ
    September 25, 2022
    5.0 out of 5 stars The root of much modern thinking
    I came to this book via a number of routes, one being lean startup and another being the fact that this was on my leadership’s list this year. Highly...More
    I came to this book via a number of routes, one being lean startup and another being the fact that this was on my leadership’s list this year. Highly recommended.
    Helpful? 0 0
    The Toyota Way: 14 Management Principles from the World's Greatest Manufacturer - 2nd Edition photo review
    The Toyota Way: 14 Management Principles from the World's Greatest Manufacturer - 2nd Edition photo review
    The Toyota Way: 14 Management Principles from the World's Greatest Manufacturer - 2nd Edition photo review
    +1
    angelica andrade
    August 23, 2022
    5.0 out of 5 stars Like new
    I was looking for this book for almost 3 months, the book looks like new is amazing!!!
    Helpful? 0 0
    Christian Miller
    July 24, 2022
    Excelente libro
    Excelente libro lo recomiendo ampliamente, lectura obligatoria para empresarios,habla de la tenacidad del pueblo Nipón lo que los ha llevado ha estar...More
    Excelente libro lo recomiendo ampliamente, lectura obligatoria para empresarios,habla de la tenacidad del pueblo Nipón lo que los ha llevado ha estar entre los grandes.
    Helpful? 0 0
    Jerry Burkes
    April 5, 2022
    5.0 out of 5 stars Your process improvement Bible
    A must have, for a true Continuous improvement tool. This book will walk you through the why and how of anything to do with management of your process...More
    A must have, for a true Continuous improvement tool. This book will walk you through the why and how of anything to do with management of your process.
    Helpful? 0 0
    Tracey Richardson
    February 22, 2022
    5.0 out of 5 stars A revised version of one of the first books capturing the cultural infrastructure inside of Toyota!
    Jeffrey Liker's best seller The Toyota Way- 14 Management Principles was the first of its kind describing the deep nuances of the Toyota Production Sy...More
    Jeffrey Liker's best seller The Toyota Way- 14 Management Principles was the first of its kind describing the deep nuances of the Toyota Production System (TPS gen 1) from studying the cultural development side, Hoshin Kanri, the 4P's model, PDCA and especially the investment in the people development side that created TPS gen 2 (Thinking People System). He expounds in certain areas one of which are the mechanics of lean thinking versus the organic side which brings to light the purpose behind the tools and how people trying, experimenting, failing and learning are the key for their success as individuals, a team and as a company. Another area which is very relevant today is company's "copying" Toyota's cultural ways versus how to incorporate/translate the thinking behind each area of TPS massaging it into their current systems learning and improving as they go. Even Toyota continues to improve their systems using this thinking, not all their tools fit perfectly inside the place that designed them- a reality most aren't aware of. As a former hourly/salary/and human resources trainer for Toyota Motor Manufacturing North America I can recommend reading TW 2nd to grasp the situation in more detail with examples and fresh discussions with IT and other areas. It is truly a revised classic best seller! Tracey Richardson - Author of The Toyota Engagement Equation
    Helpful? 0 0
    Buzz
    February 6, 2022
    5.0 out of 5 stars Easy listen, good book for Lean
    Pros: easy listen, good for learning more about LeanCons: not an in-depth learning of lean up for those heading down the lean path, it is a complement...More
    Pros: easy listen, good for learning more about Lean
    Cons: not an in-depth learning of lean up for those heading down the lean path, it is a complementary book to learn additions history and ideas.
    Helpful? 0 0
    Moises Cayetano J.
    February 6, 2022
    5.0 out of 5 stars Lean Manufacturing
    Excellent book to learn lean manufacturing.
    Helpful? 0 0
    Daniel Jones
    January 6, 2022
    A seminal work
    Jeff Liker has revised his best selling description of Toyota’s management system. Lots of new material and up to date material. An important guide fo...More
    Jeff Liker has revised his best selling description of Toyota’s management system. Lots of new material and up to date material. An important guide for managers and students trying to understand the lean revolution and to draw lessons for their own organisations. An important book that will undoubtedly become a classic in time.
    Helpful? 0 0
    Miguel
    December 17, 2021
    Excelente
    El libro más recomendado para todo aquel profesionista que desee entrar al camino de la mejora continua bajo el enfoque de lean
    Helpful? 0 0
    Clarence
    July 2, 2021
    5.0 out of 5 stars good book
    good
    Helpful? 0 0
    Tilo
    June 28, 2021
    If you are interested in developing a true learning organization, read this!
    Jeff Liker has done a major rewrite of the first edition, putting the development of scientific thinking patterns at the center. He explains how we ca...More
    Jeff Liker has done a major rewrite of the first edition, putting the development of scientific thinking patterns at the center. He explains how we can develop our organizations into learning systems that organically adapt and develop.

    Some gems from the book:

    "TPS is built on a scientific way of thinking - not a toolbox."
    That's something we might have gotten utterly wrong.

    "Toyota recognized that learning organizations are built on learning individuals."
    In many of our organizations, we might be lacking the means to do so on a daily basis and on all levels.

    "Individuals need to develop... [a scientific] ...mindset through repeated practice, with a coach."

    Jeff takes us below the surface, and beyond the Lean tools, we see to explain how Toyota purposefully develops a shared mental model throughout the organization by having people practice a scientific way of thinking and acting through different formats and at different stages of their career.

    What's unique? There is little classroom training. Instead, people are trained on the job, working on real projects with a manager as a coach.

    Some more gems:

    "Toyota didn't create a rigid problem-solving method that always has to be followed; they rather provide a framework for developing a scientific way of thinking through practice on real-world problems."
    Beware the dead A3 posters covering our factory walls.

    Then they trained their top management first.
    "The executives, after a career of learning how to problem solve, humbly followed the process (TBP), typically over eight months, for very large issues appropriate for their level. Then, they had to report out to a board of examiners, including Fujio Cho. In about 80 percent of the cases, they were asked to go back and do some more work."
    Can you believe it. C-suite managers practicing for eight months and more?

    "To get to habits, we need to change behavior through deliberate practice, repeatedly. What matters is what we do, not what we think we might do. As we look at how Toyota develops people, we see that the company creates conditions that foster certain behaviors, like reducing inventory, so problems surface quickly and visibly and put pressure on problem-solving."
    Creating a learning system is a top management task!

    "Challenging people is not enough. The company also teaches managers how to coach—to find opportunities in the course of daily work to give corrective procedural feedback to their team members as they strive to move toward a goal."

    Become a true learning organization has become a hallmark and even a necessity for 21st-century success. Jeff Liker explains how we can do so.
    Helpful? 0 0
    Raunaq
    June 21, 2021
    Perfect book condition!
    Book as described and amazing packaging. Deliver time can be improved.
    Helpful? 0 0
    Karyn Ross
    June 11, 2021
    5.0 out of 5 stars Always learning!
    As well as adding new perspectives and learning in this second edition, Jeff models continuous learning and practice for all of us! A great addition t...More
    As well as adding new perspectives and learning in this second edition, Jeff models continuous learning and practice for all of us! A great addition to my Toyota Way library!
    Helpful? 0 0
    Tracy ORourke
    June 11, 2021
    5.0 out of 5 stars Seminal Book - Revised!
    A great book made even better! In the spirit of process improvement, thanks for adding more of your thoughts about Toyota Kata to this book and some n...More
    A great book made even better! In the spirit of process improvement, thanks for adding more of your thoughts about Toyota Kata to this book and some new case examples. Thank you Jeff!
    Helpful? 0 0
    E. Swan
    June 11, 2021
    5.0 out of 5 stars Great adds--huge value in this 2nd Edition!
    I so appreciate that Jeff Liker did not take this 2nd edition lightly. He looked at the changing landscape in both the business world as well as poten...More
    I so appreciate that Jeff Liker did not take this 2nd edition lightly. He looked at the changing landscape in both the business world as well as potential updates to Lean thinking and process improvement. He addressed the impact of automation and technology as well as how to incorporate Toyota Kata based on his discussions with fellow thought leader Mike Rother. The result is another great read. Well done!
    Helpful? 0 0
    Betty Gratopp
    June 9, 2021
    5.0 out of 5 stars Toyota Way changed my way!
    Thankfully. My way wasn't so great ;) Learning the philosophy of the Toyota Production System, learning to use the tools as needed and not as the out...More
    Thankfully. My way wasn't so great ;) Learning the philosophy of the Toyota Production System, learning to use the tools as needed and not as the outcome while practicing to think scientifically using the starter Kata pattern is my chosen way to work. It's a great ride of learning and discovery about myself, my work and how and why I think the way I do. I'm becoming a more effective coach, manager and person by practicing TPS + Kata!
    Helpful? 0 0
    The Toyota Way: 14 Management Principles from the World's Greatest Manufacturer - 2nd Edition photo review
    YOUSUF EBNA ABEDIN
    May 20, 2021
    5.0 out of 5 stars Excellent
    Looks like brand new books.....
    Helpful? 0 0
    Michael Modlin
    April 9, 2021
    5.0 out of 5 stars Great ideas (see below )
    It has great value: Toyota management philosophy held like a Bible in Alcoa where I worked for 4 years.Great approach to a lot of things. I owned Toyo...More
    It has great value: Toyota management philosophy held like a Bible in Alcoa where I worked for 4 years.
    Great approach to a lot of things. I owned Toyota for 12 years: great quality and great service ( proof that ideas are still alive ) .
    Helpful? 0 0
    Rafael López
    March 12, 2021
    Dd lo mejor para entender TPS
    Interesante la visión directa del TPS
    Helpful? 0 0
    Peter
    March 3, 2021
    Learn from the best
    Mooi uitgebreide beschrijving van de "Toyota way" met veel voorbeelden. Ervaringen in het boek stammen veelal uit 2003, maar toch zeer nuttig voor de ...More
    Mooi uitgebreide beschrijving van de "Toyota way" met veel voorbeelden. Ervaringen in het boek stammen veelal uit 2003, maar toch zeer nuttig voor de huidige situatie om van te leren. Niet om te kopiëren, omdat de wereld niet enkel bestaat uit auto's maken zoals Toyota.
    Helpful? 0 0
    Peter Metlikovic
    February 18, 2021
    An absolute must read for anybody improving any orgranization
    As consultant I have prescribed the previous version of this book to hundreds of directors and leaders on all levels as required reading. New version ...More
    As consultant I have prescribed the previous version of this book to hundreds of directors and leaders on all levels as required reading. New version is even better. An absolute evergreen book.
    Helpful? 0 0
    Amruta
    February 15, 2021
    Lean journey implemented
    More good for coming from automobile background, Product people can still use to understand product journey in Lean way.
    Helpful? 0 0
    LUIS J DOMINGUEZ PEREZ
    February 6, 2021
    Excelente libro de referencia
    Valió la pena la espera
    Helpful? 0 0
    Darryl Robinson
    January 27, 2021
    5.0 out of 5 stars Good book
    This book is a great value.
    Helpful? 0 0
    tek
    January 21, 2021
    5.0 out of 5 stars Excellent seller, just as described.
    This book is excellent. Just as described. Quick ship!
    Helpful? 0 0
    baalu
    January 20, 2021
    Good
    Good
    Helpful? 0 0
    junemarasigan
    January 3, 2021
    Great!
    just what i expected...
    Helpful? 0 0
    Michael Balle
    November 20, 2020
    5.0 out of 5 stars A classic, with great new material
    The more personal tone of this new edition gives great insights on what lean really is. A must read for all executives who think lean is a "program" t...More
    The more personal tone of this new edition gives great insights on what lean really is. A must read for all executives who think lean is a "program" to mechanically apply to their organizations in order to achieve "savings." Lean is well described as an organic global performance approach with a very structured framework of principles and techniques in order to act your way into changing your way of thinking. A truly great book.
    Helpful? 0 0
    urennanwagwu
    November 19, 2020
    5.0 out of 5 stars Great book
    Love it
    Helpful? 0 0
    Dr T.
    August 3, 2020
    5.0 out of 5 stars Excellent background of Toyota model
    Excellent read for understanding lean thinking and understanding the Toyota model. Excellent training tool for people getting into lean strategy.
    Helpful? 0 0
    Aakash Mishra
    July 11, 2020
    5.0 out of 5 stars The toyata way
    Awesome book! Every engineering student and professional must read this book...
    Helpful? 0 0
    Kevin Bender
    May 18, 2020
    4.0 out of 5 stars Great book, but cover was slightly ripped.
    Fantastic book, bought a copy for myself after I borrowed from a friend. The book cover did have a 1 inch rip at the top when it arrived however. Othe...More
    Fantastic book, bought a copy for myself after I borrowed from a friend. The book cover did have a 1 inch rip at the top when it arrived however. Otherwise it was in great condition.
    Helpful? 0 0
    Harald
    May 6, 2020
    Lean is not just lean
    I would recommend this book to people, who are interested in lean manufacturing and or Toyota itself. You do not need any previous / engineering knowl...More
    I would recommend this book to people, who are interested in lean manufacturing and or Toyota itself. You do not need any previous / engineering knowledge and you can apply your learnings in various ways and fields.

    I gave it four stars because the book is occasionally lengthy even if it isn’t strictly necessary - the anecdotes might be enjoyed by others do.
    Helpful? 0 0
    Vlad Anghelahar
    April 1, 2020
    5.0 out of 5 stars Good lean operational insight
    This book provides a more in operational perspective on the way Toyota and other lean companies operate (compared to the Lean Leadership volume). Not...More
    This book provides a more in operational perspective on the way Toyota and other lean companies operate (compared to the Lean Leadership volume). Not a lite read but definitely worth exploring.
    Helpful? 0 0
    vex
    February 23, 2020
    5.0 out of 5 stars exelent
    motivation
    Helpful? 0 0
    Jody Milligan
    February 19, 2020
    5.0 out of 5 stars Good book
    Good book
    Helpful? 0 0
    Amazon Customer
    February 13, 2020
    5.0 out of 5 stars Good read
    I really enjoyed the way the authors pulled back the curtain on the thought process of the Toyota way. I am an HR professional who facilitates trainin...More
    I really enjoyed the way the authors pulled back the curtain on the thought process of the Toyota way. I am an HR professional who facilitates training. I use the principles in this book to coach new executives.
    Helpful? 0 0
    ALEJANDRO JURADO
    January 4, 2020
    5.0 out of 5 stars Simply Great!
    I highly recommend this book to anyone getting into lean. Excellent.
    Helpful? 0 0
    Will Kohorst
    December 25, 2019
    5.0 out of 5 stars Great Book from Masters of Lean Manufacturing
    Phenomenal book. In depth review of lean manufacturing, Kaisan, and 5S. Interactive and hands approach to manufacturing processes.
    Helpful? 0 0
    Rob
    December 24, 2019
    The basis of modern manufacturing, anyone interested in production read this!
    About to embark on a lean, six sigma or any continuous improvement course or indeed just for someone wanting to improve how they work then pick this u...More
    About to embark on a lean, six sigma or any continuous improvement course or indeed just for someone wanting to improve how they work then pick this up first.

    Yes it is someone dated in regards its publication date however as a back story to how Toyota was born, how it managed to evolve from a small family business into the leading light of efficient, goal orientated manufacturing en mass then its a really useful book.

    For a hardcover copy it's an excellent value book.

    There are a number of tips and ideas within it to probably improve most workplaces without the need to pay for a lean course though it is of course no subsistute for a course.

    I have marked as four stars simply because some of the information is repeated, however It gave me a new insight into such things as corporate responsibility to the community that all employers now seem to shout about in mission statements that dominate their web pages, employees come first and all employees should be allowed and encouraged to contribute to continuous improvement is actually the foundation that serves lean manufacturing.

    Very good read, insight into Toyota and having a hard copy enables you to read digest and pass to a colleague or friend.
    Helpful? 0 0
    Emmanuel Soto G
    December 15, 2019
    5.0 out of 5 stars Great purchase!
    I love this book! I received this book as a new one.
    Helpful? 0 0
    Khaw Lay Inm
    November 28, 2019
    4.0 out of 5 stars A good conceptual book for fundamental undertanding of continous improvement
    The concepts were delivered in a clear and concise manner and definitely a good start for those who wish to understand the lean manufacturing and cont...More
    The concepts were delivered in a clear and concise manner and definitely a good start for those who wish to understand the lean manufacturing and continuous improvement concepts. However, if you are looking to see case study or detailed elaboration of how does the each concept apply in Toyota, the examples were brief.

    Voice is clear and the speed is just right, suitable even for non English native speakers like me.
    Helpful? 0 0
    Hilario Frias
    November 24, 2019
    5.0 out of 5 stars Good Book.
    Just what we were looking for. Very insightful.
    Helpful? 0 0
    Mir Shamsul Alam
    November 4, 2019
    5.0 out of 5 stars The principles behind the success of Toyota.
    I love to know more about Toyota Production System. This book has quenched my thirst.
    Helpful? 0 0
    Louis Floyd
    November 1, 2019
    4.0 out of 5 stars Like reading an entire dictionary, that I'm glad I read.
    This is set out as a management, productivity, and leadership book. I found it to have great personal development (self help)potential as well. I thi...More
    This is set out as a management, productivity, and leadership book. I found it to have great personal development (self help)potential as well. I think the book spells out many concepts that are useful outside of companies things such as "go and see" and considering all alternatives before acting. The author often dances around but never spells out the the concept of involvement. I'm unsure if we are to draw this conclusion on our own or if it is unknown to the author.

    The book has brought me to the concept of a workplace culture, which has let me to several personal breakthroughs with more to come.

    Heavy on knowlege, light on understanding. The book is like reading an entire dictionary. Full of facts, full of knowlege, full of descriptions, with limited examples of each theory. It's a very long agonizing read. This is from a person who enjoys product manuals. My main critique is that the book lays out very few if any practical examples of the "principals" in use. To spite this it's still worth reading. Just like a reading an entire dictionary there are things to be learned. I could have read 1000pgs if only 600 were stories of the embodiment of the principals.
    Helpful? 0 0
    anant goenka
    October 4, 2019
    Recommended
    Read and reread it.
    Helpful? 0 0
    John M. Ortiz
    September 13, 2019
    5.0 out of 5 stars Great introduction to Lean Manufacturing!
    This is, by far, one of the best presentations of Lean Manufacturing principles and history. Highly recommended.Dr. Liker has exceptional personal kn...More
    This is, by far, one of the best presentations of Lean Manufacturing principles and history. Highly recommended.
    Dr. Liker has exceptional personal knowledge of Toyoda.....
    Helpful? 0 0
    Marcio Trindade
    September 2, 2019
    5.0 out of 5 stars Awesome
    I recommend for how would like to learn more about the begginig of lean management
    Helpful? 0 0
    Matt
    August 28, 2019
    5.0 out of 5 stars Interesting Read
    This is more of a biography than a guide. Very good read none-the-less.
    Helpful? 0 0
    The Toyota Way: 14 Management Principles from the World's Greatest Manufacturer - 2nd Edition photo review
    Carlos
    August 22, 2019
    Para fomentar una atmósfera de mejora continua...
    Compré la versión pasta dura a un excelente precio y abarca los 4 puntos de la filosofía de Toyota (1. Filosofía de largo plazo 2. El proceso correcto...More
    Compré la versión pasta dura a un excelente precio y abarca los 4 puntos de la filosofía de Toyota (1. Filosofía de largo plazo 2. El proceso correcto 3. Añadir valor desarrollando a otros y 4. Resolviendo problemas de raíz para desarrollar aprendizaje). Apenas llevo la primera parte pero es suficientemente claro para entender sistema.
    Helpful? 0 0
    ManofFewWords
    July 31, 2019
    5.0 out of 5 stars Important book for US business
    Worked at Toyota, saw this first hand. Company is a disaster in so many other areas(Jason Ballard, really?) but the plants work so well because of th...More
    Worked at Toyota, saw this first hand. Company is a disaster in so many other areas(Jason Ballard, really?) but the plants work so well because of their focus on quality.
    Helpful? 0 0
    Karen
    July 22, 2019
    4.0 out of 5 stars Good summer read recommended by car and driver
    Enjoying the book. Interesting to see how they became #1 by focusing on quality not quantity like ford. (fix or repair daily). They make their employ...More
    Enjoying the book. Interesting to see how they became #1 by focusing on quality not quantity like ford. (fix or repair daily). They make their employees feel valued and empower them by having them help with quality control etc..
    Helpful? 0 0
    Jerminator
    June 26, 2019
    5.0 out of 5 stars Great book and in great condition.
    Was in very good condition!
    Helpful? 0 0
    Rafael Cepeda
    June 18, 2019
    4.0 out of 5 stars The Toyota Way is a Philosophy not a Methodology
    The gist of The Toyota Way is continuous improvement and removing waste, but it's a lot more than that. The philosophy emphasizes quality, hands-on ap...More
    The gist of The Toyota Way is continuous improvement and removing waste, but it's a lot more than that. The philosophy emphasizes quality, hands-on approaches, patience, respect, efficiency, and more. This is aside from the Toyota Production System which leverages management, manufacturing, engineering, JIT, human psychology, and more. This book is a bit inflated with anecdotes, so if you're looking for a quick list of todos, you might save time looking elsewhere. The author has a lot of personal experience around the culture and philosophy. I recommend this book to anyone wanting to learn more about Toyota or the lean/agile movements.
    Helpful? 0 0
    Amazon Customer
    June 15, 2019
    5.0 out of 5 stars Must read for anyone who works with production manufacturing technology.
    Informative
    Helpful? 0 0
    scott
    June 13, 2019
    5.0 out of 5 stars A good book for quality minded people.
    Interesting telling of the Toyota quality system with good side stories to illustrate the points.
    Helpful? 0 0
    Heather Bassett
    June 7, 2019
    5.0 out of 5 stars Perfect condition
    Purchased for Employee Development, met all expectations, shipped very quickly!
    Helpful? 0 0
    Ton Magtoto
    April 17, 2019
    5.0 out of 5 stars The Definitive Guide to TPS
    This book is clearly the complete guide to the origins, essence, and application of the Toyota Production System. I am glad I picked this up following...More
    This book is clearly the complete guide to the origins, essence, and application of the Toyota Production System. I am glad I picked this up following the many positive reviews I read about it. The author is master story-teller, reading through the chapter made me feel like I was on the shop floor and witnessing Kaizen unfold in Toyota. Now, I am inspired more than ever that Kaizen really works!
    Helpful? 0 0
    Amazon Customer
    April 5, 2019
    5.0 out of 5 stars Excellent book.
    Excellent book. Great layout.
    Helpful? 0 0
    ROAR
    April 1, 2019
    5.0 out of 5 stars Best Practices from a world leader
    Brilliant book with practical and results producing insights and techniques that can be applied to any organisation once you understand the logic.
    Helpful? 0 0
    Customer
    March 29, 2019
    5.0 out of 5 stars Excellent
    The only Way
    Helpful? 0 0
    Steffi
    March 9, 2019
    A must read for Supply chain forum.
    Amazing book on lean manufacturing!
    Helpful? 0 0
    Andrew
    February 17, 2019
    5.0 out of 5 stars For lean development seekers
    Love this book. The stories about toyota production, seeing agile and scrum, how it begins, how it's worked in the right hands. Really interesting and...More
    Love this book. The stories about toyota production, seeing agile and scrum, how it begins, how it's worked in the right hands. Really interesting and useful. So i would recomend everyone this book from any industry.
    Helpful? 0 0
    Tiffany Keller
    January 12, 2019
    5.0 out of 5 stars .
    Great book invaluable information!
    Helpful? 0 0
    thomas gehringer
    January 1, 2019
    5.0 out of 5 stars excellent read
    the way of the future has been here for years.
    Helpful? 0 0
    Brian M.
    December 25, 2018
    5.0 out of 5 stars Absolutely amazing book!
    Absolutley an amazing book! This book has changed my mindset on continuos improvement. This gave me great insight into the operational excellence Toyo...More
    Absolutley an amazing book! This book has changed my mindset on continuos improvement. This gave me great insight into the operational excellence Toyota has and values! Defintely recommend this book to anyone in Operations Management & Manufacturing!
    Helpful? 0 0
    Matthew
    December 22, 2018
    4.0 out of 5 stars Good read for new practioners
    Overall it was a very good read. The book provides you with many first hand accounts and details on how the process flows at Toyota
    Helpful? 0 0
    Coffee_doc
    December 10, 2018
    5.0 out of 5 stars Great starting point
    Great topic and great discussion of the cultural impact of this lean process. Listened in audible and very easy to the ears.
    Helpful? 0 0
    Desert Guy
    November 13, 2018
    5.0 out of 5 stars Captive Reading
    Picking up ideas that you can use in everyday life.
    Helpful? 0 0
    Tian
    November 5, 2018
    5.0 out of 5 stars The book i need for clas
    It is the book, what else do you need for a 5 star
    Helpful? 0 0
    Greg A.
    October 27, 2018
    5.0 out of 5 stars Recommended reading for any Lean thinkers
    Excellent read, would definitely recommend to anyone looking to do Lean Manufacturing or gain that knowledge...
    Helpful? 0 0
    Emily
    October 22, 2018
    4.0 out of 5 stars The Toyota Way is a thoughtful deep dive from a huge fan into Toyota’s strengths as a culture.
    Key Takeaways:Continue improvement only comes from respect for your people because they have the psychological safety to call out problems and act.Hol...More
    Key Takeaways:
    Continue improvement only comes from respect for your people because they have the psychological safety to call out problems and act.
    Hold philosophy or the belief system of the company sacred by respecting it in all day to day decisions

    Quality, Effectiveness and Efficiency:
    Quality first - If there is an issue, shut down the production line until it is fixed. There is minimal slack in the system to keep efficiency so this quickly means you’ll hold up the rest of the line so there’s high urgency to collaborating and solve. When there’s an issue, you take the time to understand the root issue.
    One piece flow - progress is dependent on successful prior step, which eliminates inventory that hides defects and inefficienies
    Minimize time on non-value add efforts instead of just improve efficiency on value add time. Do this by mapping out a journey of time spent.
    Multiple types of waste - Even though it means less value add time, Toyota has some inventory because it enables even production so keep in mind all types of “waste”
    Mixed model production - If you need to build small, medium and large trucks, enable a fast changeover so that you can level your production constantly bouncing between each truck

    Management:
    Bureaucracy is not necessarily bad - Documenting and demanding adherence to rules and procedures is not restricting as long as employees understand the rationale and are expected to question it when they see problems/opportunities. A strict hierarchy can still yield a learning organization that shares with one another.
    Visualize controls - use the simplest way possible to demonstrate progress for all to see
    Understand before you change - before trying any new technology, understand the current process with the old tech and ensure that is optimized. Then test the new tech and judge it it is better given what the company values. This makes implementation very quick and harmonious.
    Deep sampling - Need to understand the details so even executives go the shop floor to watch operations and understand the detail at the level below the data. Since they have a deep understanding of the business, they can identify issues through this sampling process.
    5 Whys - There is an oil spill -> a machine is broken -> the gasket has deteriorated -> the gasket is made of inferior material -> purchasing agents are evaluated on cost not performance. Unless you really dig to the root, issues will come back.

    Supplier:
    Demanding but loyal - Carefully select and screen suppliers by providing clear expectations at low volume. As trust is built ramp responsibility. High expectations but open in communication and providing coaching. High investment in the relationship on both sides yields real loyalty.
    Dig into issues like your own business - If a supplier has an issue, Toyota analyzes every aspect of the supplier including quality planning, employee selections, training, team structure, problem solving processes, how work is standardized, relationship with their dependent suppliers. Expect reports daily, then down cadence to weekly, then down cadence to monthly

    Lean:
    Customer understanding - Identify who your customers are and what they care about. Famous example of head of Sienna who traveling across the US and Canada to really understand Sienna use cases.
    Current State Map - process today, category time into value add vs. required non-value add (e.g. reporting) vs. waste
    Future State Map - brainstorm non-value add reduction, apply 5 Whys
    Implementation Plan - assign who does what by when, determine communication plan, include any necessary training
    Do it - execute plan, set metrics to assess progress
    Evaluate - track metrics, visualize performance, continually improve

    Waste:
    Muda - non value add
    Muri - overburden people or equipment
    Mura - unevenness

    Ways to move goods:
    Flow - no inventory (ideal)
    Pull/Kanban - fixed inventory based on historical usage
    Push - send inventory in fixed intervals (worst)
    Helpful? 0 0
    steve feller
    October 20, 2018
    4.0 out of 5 stars Great Reference Book
    This is a great book to learn about LEAN. I like it as a reference book. Little boring to just read.
    Helpful? 0 0
    DJ
    October 16, 2018
    5.0 out of 5 stars Best way to get you and your company organized
    The best manufacturing handbook Barr none I re read it every year as a refresher
    Helpful? 0 0
    Dennis Ringstad
    September 5, 2018
    4.0 out of 5 stars Great book about TPS
    I found the book touched on all the Toyota Production System principles which I am interested in. Four stars however because I thought it could have ...More
    I found the book touched on all the Toyota Production System principles which I am interested in. Four stars however because I thought it could have gone a little deeper. Great introduction.
    Helpful? 0 0
    Stephen Dunnigan
    September 2, 2018
    5.0 out of 5 stars Great overview / intro to the Toyota way
    Well written book that gave me what I think are helpful tools to understand and discuss the Toyota Production System at a high level.
    Helpful? 0 0
    Frank J. Shipkowski
    September 2, 2018
    5.0 out of 5 stars Lean Understanding
    This book was extremely helpful and it explained the Toyota system in detail. I would recommend it highly if you’re serious about lean and understandi...More
    This book was extremely helpful and it explained the Toyota system in detail. I would recommend it highly if you’re serious about lean and understanding the details of what it takes to get lean implemented in your organization
    Helpful? 0 0
    Juan Carlos González Salum
    August 29, 2018
    5.0 out of 5 stars Excellent book
    Excellent bussiness management book, Good purshase
    Helpful? 0 0
    Ben
    August 18, 2018
    5.0 out of 5 stars Five Stars
    Wonderful read. The information was dense and useful.
    Helpful? 0 0
    David Reed
    August 8, 2018
    5.0 out of 5 stars OUT OF THE CRISIS
    Anyone about to buy a car, new or used, or start a business, should read this book first. Corporate (US)executives, dont waste your time, you cannot ...More
    Anyone about to buy a car, new or used, or start a business, should read this book first. Corporate (US)executives, dont waste your time, you cannot make this happen, even if you could understand it.
    Helpful? 0 0
    Kevin Eggart
    July 26, 2018
    5.0 out of 5 stars Such a great read!
    I devoured this book. I am going to recommend this book to anyone and everyone!!! The Toyota Way is so much more than just a tool set!
    Helpful? 0 0
    daniel
    May 16, 2018
    5.0 out of 5 stars Five Stars
    Great book about Lean and its fundamental principles.
    Helpful? 0 0
    Wally
    March 14, 2018
    5.0 out of 5 stars Buy this book.
    This is the bible on lean. It explains the origins and history. Read 2 Second Lean first and buy this book for the deep dive into the process.
    Helpful? 0 0
    wichuda Thamrongwang
    February 3, 2018
    4.0 out of 5 stars Four Stars
    good book!
    Helpful? 0 0
    Sam-I-Am11
    September 19, 2017
    5.0 out of 5 stars As promised!
    As promised. Book in great shape and I'm very satisfied with my purchase.
    Helpful? 0 0
    Max
    September 17, 2017
    Well written
    If you really want to know more about Toyota, you should read this book. It's very well written and detailed. Worth the buy !!
    Helpful? 0 0
    A. Comfort
    September 11, 2017
    5.0 out of 5 stars Must read for any career field
    There is a good mix of examples of how the Toyota way is followed and how to implement. I am not all the way through the book yet, but even though it...More
    There is a good mix of examples of how the Toyota way is followed and how to implement. I am not all the way through the book yet, but even though it is primarily manufacturing-focused, I am getting a lot of ideas on how to use this in my service/utility setting.
    Helpful? 0 0
    Kiwi
    August 27, 2017
    5.0 out of 5 stars Game changer
    The information and stories told here are impactful and provide a basis of positive change methods for any person or business.
    Helpful? 0 0
    Amazon Customer
    August 16, 2017
    5.0 out of 5 stars Brilliant book. As a Christian I was really touched ...
    Brilliant book. As a Christian I was really touched by the principles in this book as lot of them are in line with the Bible. That if you value people...More
    Brilliant book. As a Christian I was really touched by the principles in this book as lot of them are in line with the Bible. That if you value people and you create structures and processes that truly support this, you will reap the financial benefits.
    Helpful? 0 0
    Sarim Shah
    August 8, 2017
    5.0 out of 5 stars Must read for anyone looking to run a business that will last
    Toyota not only lead the way for manufacturing but for building a company and culture of continuous self improvement for all aspects of the company. T...More
    Toyota not only lead the way for manufacturing but for building a company and culture of continuous self improvement for all aspects of the company. The book details this journey quite well with very specific examples in Toyota’s history including its pioneering the hybrid vehicle and why and how Lexus began.
    Helpful? 0 0
    johnmarion
    July 16, 2017
    5.0 out of 5 stars Five Stars
    I'm just an unfrozen caveman operations guy and even I can see the genius behind these principles.
    Helpful? 0 0
    Amazon Customer
    June 23, 2017
    5.0 out of 5 stars Worth a read
    About as boring as you would imagine, but great information. Definitely applicable to all forms of manufacturing.
    Helpful? 0 0
    mrsmaverick
    May 19, 2017
    5.0 out of 5 stars The real deal ... if you're interested
    The original story by the original people - buy this for the "lean production" method.
    Helpful? 0 0
    Du Nguyen
    May 6, 2017
    4.0 out of 5 stars A look into the Toyota philosophy and principles
    The Toyota Way by Jeffrey K. Liker is Liker's experience and understanding of the car-maker Toyota's philosophy and management principles.In the book ...More
    The Toyota Way by Jeffrey K. Liker is Liker's experience and understanding of the car-maker Toyota's philosophy and management principles.
    In the book Liker makes the case of lean manufacturing and the Toyota Production System which has been the cornerstone of Toyota's rise and famed quality.

    The book is structured really well starting with the history of Toyota and how the Toyota Production System was created. The system itself is also well explained with its Japanese names (with English translations of course!) and which provides the way to the 14 management principles. Each management principle is described and explained with at least one case on how it helped either Toyota or another organization become more lean, improve quality and cut costs.

    Overall the book is really good and explains the Toyota Production Systems well. While Toyota uses it for car manufacturing, the principles are just that, principles that can be applied to other domains. It might take a bit of thinking to see how it can be applied to another domain as the book is heavy on manufacturing cases but Liker does try and provide extra context in the last two chapter on how it can be used outside manufacturing.
    I can recommend this book for the fascinating look into one of the biggest companies in the world as well as leaning about lean.
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    Ron Santella
    April 21, 2017
    5.0 out of 5 stars Treasure Chest
    A treasure chest, chuck full of powerful concepts, explained simply, clearly, and concisely: sums it up for me!
    Helpful? 0 0
    Justin C Beck
    April 20, 2017
    4.0 out of 5 stars I enjoyed it.
    It's mostly a history book but it's a really neat one all the same. I enjoyed it.
    Helpful? 0 0
    Amazon Customer
    February 9, 2017
    Four Stars
    great read
    Helpful? 0 0
    Amazon Customer
    January 28, 2017
    5.0 out of 5 stars I would recommend the book to everyone
    I received the book in a timely manner, and I find the book very inciteful and interesting. I would recommend the book to everyone.
    Helpful? 0 0
    Panda
    January 24, 2017
    4.0 out of 5 stars Yeah...good read.
    Interesting look in for Toyota Way....good starting point for those not already in the know
    Helpful? 0 0
    Elerson Nilseler Nogueira
    December 29, 2016
    4.0 out of 5 stars Practical and consistent
    What I liked most in this book was the way the actor combines theory with his own real life experience. Chapter by chapter he builds the concepts of t...More
    What I liked most in this book was the way the actor combines theory with his own real life experience. Chapter by chapter he builds the concepts of the Toyota Way (which for goes beyond Lean) and presents examples he took part of. I am curious to read the Field Book.
    Helpful? 0 0
    Amazon Customer
    December 14, 2016
    5.0 out of 5 stars Five Stars
    Good book. Now I know why Toyota is such a good car. Other companies can learn from them.
    Helpful? 0 0
    Miguel Angel Alvarez Perez
    December 10, 2016
    Very Good
    A deep analysis about what is and what means Toyota Production System, base and origin of Lean Methodology, highly recommendable for everyone interest...More
    A deep analysis about what is and what means Toyota Production System, base and origin of Lean Methodology, highly recommendable for everyone interested on these matters.
    Helpful? 0 0
    An Honest Review
    December 9, 2016
    5.0 out of 5 stars An awesome book for someone getting in to management or a leadership position.
    I listened to the audiobook while driving along with reading the book whenever I was stationary such as home and work. Its a great book, it's taught m...More
    I listened to the audiobook while driving along with reading the book whenever I was stationary such as home and work. Its a great book, it's taught me a lot about management and different management styles. As well as allowed me to examine myself to see how I can sharpen my own leadership skills.
    Helpful? 0 0
    DWS
    December 8, 2016
    5.0 out of 5 stars book was in excellent conditions feels like it might have been read once
    Missing only the loose cover which doesn't matter to me, book was in excellent conditions feels like it might have been read once.
    Helpful? 0 0
    Aretae
    November 29, 2016
    5.0 out of 5 stars One of the best (The best
    One of the best (The best?) books on corporate culture as it should be. Wonderful. Reread a time or two. Great book.
    Helpful? 0 0
    Subhayan
    October 26, 2016
    Four Stars
    Nice read
    Helpful? 0 0
    Teacher
    October 8, 2016
    4.0 out of 5 stars Four Stars
    Good read
    Helpful? 0 0
    Virginia A. Bautista
    October 1, 2016
    4.0 out of 5 stars LEAN SIX SIGMA - best way to go!
    I agree that the TPS ought be be all business way for small & large. Excellent read with so much wisdom & insight in the 14 management princip...More
    I agree that the TPS ought be be all business way for small & large. Excellent read with so much wisdom & insight in the 14 management principles. Learn how to use JIDOKA, POKA-YOKE, HEIJUNKA, 6S, process flow mapping, brainstorming, Gemba! All of these concepts will help you & your organization with Lean and Six Sigma. Remember to question the status quo. Just because it's always done that way, does not mean it's the right or most efficient way. Apply PDCA - plan, do, check act. Oh and read this book!
    Helpful? 0 0
    Joshua & Jessi
    September 15, 2016
    4.0 out of 5 stars Great book for intro or primer on Lean / Toyota way
    Great book to either get you started on Lean methodologies or dive deep in to how Toyota uses Lean/Just-in-Time techniques that can apply to any indus...More
    Great book to either get you started on Lean methodologies or dive deep in to how Toyota uses Lean/Just-in-Time techniques that can apply to any industry (manufacturing, software, design...any industry that delivers a product can benefit from the concepts in this book). It is a bit lengthy and as the title indicates, this book is about the Toyota way--not specifically Lean or Six Sigma which are not the same as the Toyota way, though they are similar and use many of the same concepts.
    Helpful? 0 0
    Anonymous
    August 4, 2016
    5.0 out of 5 stars Excellent book! Highly recommended (even for beginners)!
    Excellent book! Very insightful and very easy to understand for a beginner. The author has done well to refrain from the use of complicated technical ...More
    Excellent book! Very insightful and very easy to understand for a beginner. The author has done well to refrain from the use of complicated technical jargon and explain concepts in an straightforward manner. Highly recommended for anyone who's interested in any kind of efficiency in work!
    Helpful? 0 0
    Magic
    July 25, 2016
    5.0 out of 5 stars It's more than just 14 principles......
    A great book about the Toyota Way. If you read between the lines it's really not about the 14 principles but about people. People are a powerful resou...More
    A great book about the Toyota Way. If you read between the lines it's really not about the 14 principles but about people. People are a powerful resource. Treat people right, teach people to think, teach people to care, teach people to be passionate about what they believe in -- do all these things and you can build a great company. Oh, you may build a few cars along the way, too.
    Helpful? 0 0
    Benami
    July 16, 2016
    4.0 out of 5 stars The book provides great insight to the process used by Toyota to in ...
    The book provides great insight to the process used by Toyota to in Jim Collins words go from "Good to Great."
    Helpful? 0 0
    Sai
    June 11, 2016
    5.0 out of 5 stars A book to change your life.
    Being from a mechanical and industrial engineering, this book brought out many changes in my work life and personal life.I also started to implement t...More
    Being from a mechanical and industrial engineering, this book brought out many changes in my work life and personal life.

    I also started to implement these teachings in day to day life and found out that some minor changes to my activities brought major changes later.

    Would highly recommend to everyone irrespective of their educational background.
    Helpful? 0 0
    JJM77
    June 3, 2016
    5.0 out of 5 stars Practiced lean principles by purchasing audio version to use during commuting time (mura).
    This is a must read for any supply chain student or professional. While Mr. Liker is apparently very keen on Toyota, the lean methods and principles s...More
    This is a must read for any supply chain student or professional. While Mr. Liker is apparently very keen on Toyota, the lean methods and principles speak for themselves. There are bigger messages in this book than learning the steps to creating a learning, lean production or manufacturing company.
    Helpful? 0 0
    Caroline C.
    June 1, 2016
    4.0 out of 5 stars Four Stars
    The cover book is quite poor, its a very common paper, but what matters is the content inside!
    Helpful? 0 0
    Nishant Joshi
    May 20, 2016
    Four Stars
    I liked the book
    Helpful? 0 0
    David
    May 2, 2016
    5.0 out of 5 stars Great book with awesome info!
    I had been wanting to read this book for a long time and finally got it! It is a great book and I really enjoy reading about their business/management...More
    I had been wanting to read this book for a long time and finally got it! It is a great book and I really enjoy reading about their business/management strategies. It's very interesting to me.
    Helpful? 0 0
    Alexander Tolivaisa
    April 20, 2016
    4.0 out of 5 stars Four Stars
    Great insight in Toyota's success but the book itself could have been chopped by 50 pages.
    Helpful? 0 0
    Luke
    March 26, 2016
    5.0 out of 5 stars Game changing.
    This book will help you regardless of what industry you're in. The thinking and philosophy is game changing and will help you be a cut above the rest.
    Helpful? 0 0
    Amazon Customer
    March 22, 2016
    4.0 out of 5 stars If you are leaning towards LEAN you are on the right track with this book
    This book is not a hand-book on LEAN but it is one of the defining works on the topic. As most good LEAN literature it drives you primarily towards th...More
    This book is not a hand-book on LEAN but it is one of the defining works on the topic. As most good LEAN literature it drives you primarily towards the Toyota culture rather than to the tools. A must read for current and future LEAN zealots.
    Helpful? 0 0
    Carl Kirstein
    March 21, 2016
    5.0 out of 5 stars A bit evangelical about the TPS, but well worth reading
    Although the content feels old and the writer perhaps a little too star-struck with the Toyota way, the book is excellent in describing the history, c...More
    Although the content feels old and the writer perhaps a little too star-struck with the Toyota way, the book is excellent in describing the history, culture, and subsequent modus operandi of Toyota. It has many examples of how the principles were applied successfully (in Toyota), making the content feel practical (it still remains to be tested in RSA for me though).

    I would like to see more of the thinking and doing in comparison to other manufacturing systems (not just bashing other manufacturers for superficial application of the principles). But this book never pretended to be anything but the Toyota way, so no points lost there. Highly recommended!
    Helpful? 0 0
    Juergen Boenisch
    March 19, 2016
    5.0 out of 5 stars Must Read for People seriously interested in the Secrets of Lean
    Must Read for everyone who is seriously interested in getting a small taste of how the TOYOTA business model is really about. Even the Hunan Side of L...More
    Must Read for everyone who is seriously interested in getting a small taste of how the TOYOTA business model is really about. Even the Hunan Side of Lean, the true secret for sustainable Lean, is touched in this great book.
    Helpful? 0 0
    Magali Doucet
    March 16, 2016
    Four Stars
    Good book!
    Helpful? 0 0
    Amazon Customer
    March 1, 2016
    4.0 out of 5 stars Motivating.
    Very good and motivating.
    I also Linked that there was an audio option for this.
    Helpful? 0 0
    Richard Stevenson
    February 29, 2016
    4.0 out of 5 stars Four Stars
    I need to find time to read this.
    Helpful? 0 0
    Patrick O’Donovan
    February 9, 2016
    Great book
    Excellent reference for my quality project.
    Helpful? 0 0
    Thepresentisapresent
    January 21, 2016
    5.0 out of 5 stars Learn from others mistakes so you won't make them.
    I work in a company that is changing its business model to lean.I didn't understand lean and the managers anymore. I work for the company since 1999...More
    I work in a company that is changing its business model to lean.

    I didn't understand lean and the managers anymore. I work for the company since 1999 and all of the sudden I was underperforming while I was doing the same job. So I started to study the lean principles.

    After reading books about lean, my performance went up. I still have my job now.

    This book is stunning: it is based on experiences in different plants and companies.

    Learn from others mistakes so you won't make them.
    Helpful? 0 0
    Peter
    January 19, 2016
    4.0 out of 5 stars Four Stars
    ok
    Helpful? 0 0
    M42c
    December 6, 2015
    Four Stars
    Excellent product
    Helpful? 0 0
    Amazon Customer
    December 3, 2015
    4.0 out of 5 stars Four Stars
    Inspiring
    Helpful? 0 0
    Aaron Espinoza
    November 25, 2015
    4.0 out of 5 stars Four Stars
    Great book for lean manufacturing.
    Helpful? 0 0
    DAB
    November 16, 2015
    5.0 out of 5 stars What a shame
    It seems so simple why did the American Auto Makers adopt the process until the Japanese took over most of the business. I the American business execu...More
    It seems so simple why did the American Auto Makers adopt the process until the Japanese took over most of the business. I the American business executives only care about short term, !
    Helpful? 0 0
    Randy A Somers Sr
    November 10, 2015
    4.0 out of 5 stars Four Stars
    interesting read
    Helpful? 0 0
    Hardik
    October 9, 2015
    Go for it
    Nice book. Good read! Pricing is a bit high,delivery was as per schedule,condition of the book was good.So overall its a nice book, go for it.
    Helpful? 0 0
    Oliver A.
    October 9, 2015
    4.0 out of 5 stars Had to read it for a class and is enjoyable ...
    Had to read it for a class and is enjoyable. A little too much praising to Toyota but it's understandable since it is the Toyota way.
    Helpful? 0 0
    Daniel Rubio
    October 7, 2015
    5.0 out of 5 stars Excellent. I have read some others but not as ...
    Excellent. I have read some others but not as clear as this book by Jeffrey Liker. The Toyota Way is a whole as he presents it, not as presented by ot...More
    Excellent. I have read some others but not as clear as this book by Jeffrey Liker. The Toyota Way is a whole as he presents it, not as presented by other professionals who focus only on certain tools as 5s,kanban,JIT,etc.
    Helpful? 0 0
    Ronnie Gonzalez
    September 22, 2015
    5.0 out of 5 stars An Excellent Guide
    I am very much enjoying this book, and I think everyone interested in running the best damn organization they possibly can, would benefit greatly from...More
    I am very much enjoying this book, and I think everyone interested in running the best damn organization they possibly can, would benefit greatly from picking up a copy of this book. I recommend it highly.
    Helpful? 0 0
    Mr. Practical
    September 14, 2015
    5.0 out of 5 stars A must read for any business in any industry. If you have just one book in your business operations library choose this one.
    The definitive text on the TPS - Toyota Production System. Toyota wrote the book on Lean and this is the one. Belongs in every successful business per...More
    The definitive text on the TPS - Toyota Production System. Toyota wrote the book on Lean and this is the one. Belongs in every successful business person's library. The text isn't a how-to on Lean, there are other books that are better on how to implement. This text is about how Toyota developed the system - their journey and the development of the Management Principles that support any pursuit of world class processes and world class quality. The management principles apply to any business and in any industry including Financial Services, distribution, software development, manufacturing, hospitals and healthcare, government, education, retail, anything and everything that involves processes will benefit from the principles and practices of Lean.

    Just be sure to write your name in it so that you get it back when you lend it to someone - it can get passed from person to person before you know it!
    Helpful? 0 0
    Ruben meyer bell
    August 19, 2015
    Improve your lean thinking!
    Fascinating book and a must read for students of kaizen and lean thinking methods.
    Helpful? 0 0
    Tex Wells
    August 1, 2015
    5.0 out of 5 stars The best book on TPS
    Still very germane to today and an excellent book! Listen to NPR's This American Life podcast about NUMMI and it really gives you a great real-world ...More
    Still very germane to today and an excellent book! Listen to NPR's This American Life podcast about NUMMI and it really gives you a great real-world background for TPS.
    Helpful? 0 0
    Elizabeth Magill
    July 20, 2015
    5.0 out of 5 stars Great book and price!
    This book provides a wonderful introduction to the Toyota Way business principles, especially for those seeking a basic understanding of supply chain ...More
    This book provides a wonderful introduction to the Toyota Way business principles, especially for those seeking a basic understanding of supply chain philosophy. It was great to have it available on my iPhone and laptop through Kindle for only $15!
    Helpful? 0 0
    VICTOR FONTES
    May 31, 2015
    4.0 out of 5 stars Four Stars
    Great book. A must read.
    Helpful? 0 0
    Rohan
    May 16, 2015
    A good buy. Will take some time to actually review ...
    A good buy. Will take some time to actually review the book. But is highly recommended by the experts for MBA students.
    Helpful? 0 0
    SteveyFo
    April 6, 2015
    4.0 out of 5 stars not much Japanese culture context (a lot traces back to this but it's not discussed) but a good read for a biz book
    a little too much Toyota Fan Boy at times, a bit repetitive, not much Japanese culture context (a lot traces back to this but it's not discussed) but ...More
    a little too much Toyota Fan Boy at times, a bit repetitive, not much Japanese culture context (a lot traces back to this but it's not discussed) but a good read for a biz book. I can't remember the 14 principles after a few months but a lot sticks with me such as the 5 why's, one page reports, and a few other things that might come in handy.

    Having lived in Japan I am certainly sympathetic to this system and way of thinking but the book really helped clarify what I don't see in American and European companies & their McKinsey consultant masters.
    Helpful? 0 0
    Pat
    March 12, 2015
    5.0 out of 5 stars Managing principles
    Another good book for those who want to have a guide to becoming Lean. The Toyota way explains why most companies on the Lean journey fail and what th...More
    Another good book for those who want to have a guide to becoming Lean. The Toyota way explains why most companies on the Lean journey fail and what they could be doing to be more successful. Well worth reading.
    Helpful? 0 0
    Simon Kingdon-Butcher
    February 16, 2015
    Four Stars
    Great.
    Helpful? 0 0
    Mauricio Rivas
    January 16, 2015
    5.0 out of 5 stars If you like the way your company does things right now
    If you like the way your company does things right now, don't read this book. After reading this book you will either become a outcast, a maverick, or...More
    If you like the way your company does things right now, don't read this book. After reading this book you will either become a outcast, a maverick, or will start your own company. You will stand in the circle and see nothing but mura and muda. You will try to fix it and nobody will understand you. You will not have the patience needed to perform continuous improvement with your current boss and fellow employees and you will decide to jump ship and do it on your own. That will be the toughest and most rewarding thing you will get from this revolutionary book.
    Helpful? 0 0
    Shaun Schuyler
    December 18, 2014
    4.0 out of 5 stars Good overview of the Toyota Production System
    Good book, if dry. The roots of TPS were quite interesting, and the examples of successes and failures to implement it here in the States construct...More
    Good book, if dry. The roots of TPS were quite interesting, and the examples of successes and failures to implement it here in the States constructive. I'd be interested to read some follow up case studies of the companies mentioned, as well as new ones
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    Galen
    November 12, 2014
    4.0 out of 5 stars Four Stars
    Good book, came promptly.
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    Bipin Patil
    October 26, 2014
    Interesting read
    A very convincing account of how Toyota goes about their manufacturing and how they do business. Western companies hav a lot to learn from Toyota even...More
    A very convincing account of how Toyota goes about their manufacturing and how they do business. Western companies hav a lot to learn from Toyota even today. A revolutionary way of thinking that has held its ground in the face of stiff competition. Kudos to team Toyota.
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    sidhartha
    September 19, 2014
    Nice book, it gives you the fundamental ideas on ...
    Nice book , it gives you the fundamental ideas on lean.
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    William Klavon
    August 13, 2014
    4.0 out of 5 stars good read
    good informative read
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    Swarup
    July 31, 2014
    This is a very nice book and the lessons can be applied across business
    This is a very nice book and the lessons can be applied across business, functions and industries. I'd have loved if Amazon cared to send a Book mark ...More
    This is a very nice book and the lessons can be applied across business, functions and industries. I'd have loved if Amazon cared to send a Book mark along with the book. When I purchased earlier from Flipkart, the bookmark delighted me.
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    Otunowigho Philomena
    July 25, 2014
    Four Stars
    Item was like new as described
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    AL-n2it
    July 20, 2014
    4.0 out of 5 stars Audible is only the "cliff note" of the Hardback book!
    This is a great book to learn "lean" from the masters. The audible version is NOT the same as the hardback. Many of the examples and in depth ideas ar...More
    This is a great book to learn "lean" from the masters. The audible version is NOT the same as the hardback. Many of the examples and in depth ideas are skipped over in this version. This Audible version should only be used as the "cliff notes" to the hardback.
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    CAR
    July 15, 2014
    4.0 out of 5 stars Four Stars
    Good Book.
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    Paul J.
    July 11, 2014
    5.0 out of 5 stars Not to be Missed
    The new techniques of working in industries - working together as opposed to trying to get all the credit, money and applause by the individual is suc...More
    The new techniques of working in industries - working together as opposed to trying to get all the credit, money and applause by the individual is such a novel and improved way of working and companies being successful. I hope many other industries look and implement this way of working together.
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    Andreea Pausan
    June 17, 2014
    4.0 out of 5 stars great lessons to be learned and applied by all
    In a world of mass production that is continuously and rapidly changing, Toyota managed to create a lean production system based on family values, exc...More
    In a world of mass production that is continuously and rapidly changing, Toyota managed to create a lean production system based on family values, excellence, continuous improvement, leadership and little waste. The 14 principles are explained in detail, with examples and clarification. Great book, great lessons to be learned and applied by all.
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    W. Tunis
    June 11, 2014
    4.0 out of 5 stars Interesting
    The concepts are good. Had some trouble with the gushing over the Toyota people and methodology. Not a book to read for fun.
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    Christopher A. Dupuis
    May 30, 2014
    4.0 out of 5 stars Good Read for change
    I have read this book three times for work. It is a great way to inspire change in an organization. Lean Thinking!
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    Doug Cutter
    May 27, 2014
    5.0 out of 5 stars A valuable and practical book
    This book was excellent in putting into context the TPS. It has been valuable in our plant in practical implementation of our own system and the on-go...More
    This book was excellent in putting into context the TPS. It has been valuable in our plant in practical implementation of our own system and the on-going evolution of our corporate culture.
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    ALBERTO BUCHBERGER
    May 23, 2014
    Libri Lean
    Tempi di consegna_Giudizio:ottimo: materiale arrivato velocemente e nei tempi previsti.Imballo_Giudizio: ottimo: il materiale era imballato per evitar...More
    Tempi di consegna_Giudizio:ottimo: materiale arrivato velocemente e nei tempi previsti.
    Imballo_Giudizio: ottimo: il materiale era imballato per evitare gli urti, e nonostante uno schiacciamento i libri erano intatti
    Spedizione_Giudizio: insufficiente. la confezione esterna ha subito uno schiacciamento.
    giudizio in globale: ottimo il venditore. Mediocre il corriere.
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    Leonard Burton
    January 31, 2014
    5.0 out of 5 stars Great book, (but lets don't forget reality)
    OK, like anything else, you have to dig for the truth. Dr Liker provides lots of material (regardless of Toyota itself) that you can learn from to he...More
    OK, like anything else, you have to dig for the truth. Dr Liker provides lots of material (regardless of Toyota itself) that you can learn from to help your business!

    I had a 2007 Toyota Camry and I doubt I would ever buy another one. It never got the gas mileage I was promised (oh yeah that was by a car lot) plus it wore out way too quickly. However, my review is on Dr Liker's book and not Toyota itself.

    He clearly showed a passion for a company who on some level was committed to quality at some point. That is what you want to learn from, not from what Toyota may or may not have devolved too.

    One piece flow: You can and better implement that in any business.
    Reducing waste: You can and better implement that in any business.
    Employee involvement: You can and better implement that in any business.
    Leveling workflow: You can and better implement that in any business.
    Make Mistakes: You can and better implement that in any business (or you aren't trying hard enough).
    Continuous Improvement: You can and better implement that in any business (another reviewer said that its better to change lots of things, and the two are not mutually exclusive - the book says something like "queue where you have to, but otherwise get rid of queues" which would apply to changes also).
    Standardized processes: You can and better implement that in any business. (This is why you go to eat at mom and pop restaurants and they are great when chef mom is there, but suck when they are off for the day.)

    I have learned a lot from The Toyota Way and I have implemented some of the things and they have helped our business substantially.

    Great book, the criticisms of Toyota are more than warranted, but if you are imaginative, you can use the tools in this book to help your business. Maybe you won't use all of them, but if you use 1 or 2 you will have paid for the price of this book many times over.

    (If Toyota wants to improve their cars, they need to buy this book and start working at the tail which is the car dealership and bring the Toyota Way to the sales process there first, then move down the line to the factory.)
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    Hugo
    January 27, 2014
    Good introduction to LEAN
    In preparation for an internal LEAN training in one of my companies business groups, I read (or actually listened) this book to be a bit prepared.The ...More
    In preparation for an internal LEAN training in one of my companies business groups, I read (or actually listened) this book to be a bit prepared.

    The book gives a good insight in the Toyota Production System and fully describes and explains the 14 principles. Although the Japanese words are flying around, it is easy to read and understand. This is the kind of book you want to read more than once, because there is so much in the 14 principles that we can use in our day to day life.

    So if you think LEAN is only for production. Pick up this book and find out that it can be applied in many areas of our business and in our lives.
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    mary cherek
    January 20, 2014
    5.0 out of 5 stars This is a classic
    What more can I say?If you work for a company that claims it is "Lean" or you have been using Lean principles and have never read this - get it.A grea...More
    What more can I say?
    If you work for a company that claims it is "Lean" or you have been using Lean principles and have never read this - get it.
    A great intro to the Lean world and the history is fascinating.
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    Jason
    January 19, 2014
    5.0 out of 5 stars A book for the ages.
    Anyone in any business should read this book. TPS takes a long time to implement, but if you can stay the course, it is transformative to your manufa...More
    Anyone in any business should read this book. TPS takes a long time to implement, but if you can stay the course, it is transformative to your manufacturing methodology.
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    FlufferNutter
    January 12, 2014
    5.0 out of 5 stars Awesome
    great book to learn about the value of people in your organization. this book explains how valuing people can makle you a GREAT organization. A MUST r...More
    great book to learn about the value of people in your organization. this book explains how valuing people can makle you a GREAT organization. A MUST read for ALL managers and business owners,.
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    Wesley Everman
    December 14, 2013
    5.0 out of 5 stars Book was great!!!
    What Toyota has done is simply amazing. This book lays out some of those accomplishments and how Toyota has become so successful. I would highly enc...More
    What Toyota has done is simply amazing. This book lays out some of those accomplishments and how Toyota has become so successful. I would highly encourage this book to anyone who may be interested in process improvement.
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    OyvindW
    October 29, 2013
    5.0 out of 5 stars TPS Thinking Production System
    If you think the heading is a misinterpretation, read the book.If your'e company is going Lean, read this book.Learn what to expect. Learn what you sh...More
    If you think the heading is a misinterpretation, read the book.
    If your'e company is going Lean, read this book.
    Learn what to expect. Learn what you should expect from the leader.
    What you can do to help.
    Or, you just want to be prepared for what seems to be the "new" way of running a buisness, a hospital, a public office, a warehouse, or a factory plant.
    It's definatly not for car factory's alone.
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    ltsbreal1972
    June 28, 2013
    4.0 out of 5 stars A must read for almost anyone
    This is a must read, especially any one in corporate America. One of the falsehoods in regards to Toyota's scuccess is that it is based mainly on a "l...More
    This is a must read, especially any one in corporate America. One of the falsehoods in regards to Toyota's scuccess is that it is based mainly on a "lean" systme of business. The truth is that "lean" is only once cog in the the machine that makes up the ecosystem and cultur of "The Toyota Way". As they explain in the book, many companies fail to trully adapt to Toyota's business phylosophy because they only try to implament part of what they do. You won't have a strong house with only the roof, or doors. You must have the whole thing.
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    Storman
    May 25, 2013
    4.0 out of 5 stars Very good
    Very interesting and contains a lot of example for applying the Toyota way. Pretty in depth description of each method
    Helpful? 0 0
    Ronny Deaton
    May 3, 2013
    4.0 out of 5 stars Good Book
    The Toyota manufacturing system has been around for a long time and the book still brings ideas into focus that I hadn't previously considered.
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    Adan Jesus Rodriguez Garcia
    February 14, 2013
    5.0 out of 5 stars TPS remembers me Japan again.
    Through this Book, Even you will discover the amazing process of the Toyota Production System, what It expresses to your mind, will provide the memori...More
    Through this Book, Even you will discover the amazing process of the Toyota Production System, what It expresses to your mind, will provide the memorial capacity and the evolution of Japanese Culture, to surpass any obstacle and the way they transform it on success and productive models.
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    Charm
    January 27, 2013
    5.0 out of 5 stars Great book!
    I found this book to be eye opening. It was the first book I had read on the Toyota management system and enjoyed learning the way Toyota has found s...More
    I found this book to be eye opening. It was the first book I had read on the Toyota management system and enjoyed learning the way Toyota has found success in making quality cars. This is a must read book for everyone that cares about their business.
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    ananymous
    July 13, 2012
    Good product for the price
    I was waiting for this book long time to get at a cheaper price.. finally got this.. Good Book for good price..
    Helpful? 0 0
    wsparks83
    February 6, 2012
    5.0 out of 5 stars TPS is not hype
    Companies today tout "Lean" and "Six Sigma" as if these branded programs are some kind of business snake oil. The Toyota Way reminds us quite shrewdl...More
    Companies today tout "Lean" and "Six Sigma" as if these branded programs are some kind of business snake oil. The Toyota Way reminds us quite shrewdly that TPS runs much deeper than its famous vocabulary words. This book is mandatory reading for anyone who wishes to decode the noise and understand what is really going on at Toyota.
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    D. Peters
    January 13, 2012
    5.0 out of 5 stars Great book for continuous improvement
    Great book that gives the background of how Toyota eliminated so much waste from its design and production systems.The philosophy, bullet points and a...More
    Great book that gives the background of how Toyota eliminated so much waste from its design and production systems.

    The philosophy, bullet points and anecdotes will help you come up with ways to improve your organization.
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    FKM Consulting
    January 3, 2012
    5.0 out of 5 stars Great book - a must read for those on the Lean journey
    Really explains the cultural transformation and how to put the Lean tools in the context of change management. It provides more than just a roadmap b...More
    Really explains the cultural transformation and how to put the Lean tools in the context of change management. It provides more than just a roadmap but identifies the changes in thinking that need to occur at a deeper level.
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    osoldevila
    December 31, 2011
    4.0 out of 5 stars good
    Interesting to learn the language used by Toyota in Lean manufacturing production. It is missing some real examples in the theoretical explanations bu...More
    Interesting to learn the language used by Toyota in Lean manufacturing production. It is missing some real examples in the theoretical explanations but it is understandable but its own.
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    Javier Antonio Soto Segura
    December 29, 2011
    4.0 out of 5 stars Opinion
    I really enjoyed listening the audio book; however, there are a few examples about how to apply the principles it explains.
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    Maarten de Vries
    November 6, 2011
    does what it says on the tin
    This book explains "The Toyota Way" in a clear and detailed way. If that's what you're looking for, then "genchi genbutsu" (go and see for yourself ;o...More
    This book explains "The Toyota Way" in a clear and detailed way. If that's what you're looking for, then "genchi genbutsu" (go and see for yourself ;o). The only thing I wonder is what has happened to Toyota in recent years, with the quality problems they have been having. Judging by Liker's intimate knowledge of Toyota, I'm sure he can explain why this happened, how it has been adressed and, even more importantly, how Toyota has learnt from it and raised the bar even further. Time for an updated version perhaps?
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    king T
    May 2, 2011
    4.0 out of 5 stars great company morals and ethics
    This book is great for those who don't believe that you can have a workplace where most people are happy. It is also a great read for those managers w...More
    This book is great for those who don't believe that you can have a workplace where most people are happy. It is also a great read for those managers who think they do their job well but really don't. even if you are a good leader this book can still provide some good advice on how to make your workplace leaner than it may already be. I would like to make this book a mandatory read for promotion in my industry.
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    Cliente Kindle
    April 4, 2011
    5.0 out of 5 stars simply wonderful
    Getting in the philoposhy deeper and deeper, forget about tools and operative kaizen week... with this book you'll have a different approach on the le...More
    Getting in the philoposhy deeper and deeper, forget about tools and operative kaizen week... with this book you'll have a different approach on the lean phyloposhy. This is probabilly what you need, if you already know the tools and you want to approach a strategic point of view. This book is what you need if you want to start upside-down... this is what you need anyway!
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    Godwin Liu
    November 24, 2010
    4.0 out of 5 stars A Classic for anyone in Operations Management
    Still revolutionary today. Despite public opinion turmoil surrounding Toyota's recent recalls, the principles and values which define the Toyota Way ...More
    Still revolutionary today. Despite public opinion turmoil surrounding Toyota's recent recalls, the principles and values which define the Toyota Way are as relevant and surprising as they were when they were first brought to light.

    My only criticism is that the author's adoration of the Toyota way seem to take away from, rather than add to the simple matter-of-fact principles of the topic at hand. Still, this is a book that every operational manager should read, study, and take to heart.

    These days, there's a lot of talk about empowerment, and a lot of talk about leadership, and a lot of talk about what's "needed". But, there are very few manuals with as many practicable ideas and examples of success as can be found in this book. It's a book about a little car company that went from being a post-war copy-cat, to being a world leader in introducing ways to make things cheaper, value their working staff more, and in caring about their customers. I still believe that's in the core of Toyota's values, explaining why even the CEO accepts egg on his face graciously when they have made mistakes, unlike countless other side-stepping finger-pointing execs who fail to own their own mistakes as learning examples.

    Read it, learn from it. And understand why North American auto workers embraced these ideas, too, when Toyota started manufacturing in Canada and the United States.
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    Mac Fan
    April 5, 2010
    4.0 out of 5 stars Good Process improvement ideas
    This Book is a good read. Gives a common sense approach to Business Process improvements and shows what to expect as results. I started reading this b...More
    This Book is a good read. Gives a common sense approach to Business Process improvements and shows what to expect as results. I started reading this book way before Toyota recalls but find it interesting that the relevance of the content still remained the same even after all the recalls.Goes to show that the Toyota way is time tested. Has been very helpful in creating solutions and managing the business processes both in manufacturing and non manufacturing environments (in the Human Resources and Financials functional areas).

    One caution: The content may appear favoring Toyodas in the begining of the book but continuing through the chapters one realizes that it is difficult to take an unbiased approach and still narrate the story!!!Enjoy
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    Edward G. Kemmerling
    March 8, 2010
    5.0 out of 5 stars Making it Happen
    The Toyota Way is an outstanding publication. As Dr. Liker says, Cultural Change through the involvement of all people (from top leadership to floor ...More
    The Toyota Way is an outstanding publication. As Dr. Liker says, Cultural Change through the involvement of all people (from top leadership to floor operators)is a key factor in transforming an organization to Lean. The Iceberg Model of TPS on page 299 (figure 22-3) says it all.

    How do we take all of the concepts in the book and make them happen in our organization? One way to engage more people is to establish a Toyota Way Discussion Group or Book Club. Start with volunteer participants and meet for about an hour each week. Before the meeting, agree on the section of the book to be discussed, and ask each member to describe what it means to them and what they can do to implement the concept in their organization. They will also be able to ask for help and support from other organizations represented in the meeting. This promotes teamwork and understanding.

    If any of the concepts are difficult for them to understand, have other participants explain what it means in their terms. This really promotes hands-on learning. It helps to have an experienced lean advisor available to handle the tough questions. If there are some individuals who are struggling with the concepts, this is a great process to help them understand.
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    Tom K.
    March 1, 2010
    5.0 out of 5 stars Comprehensive and Insightful Guide to Toyota and Lean
    In spite of the recent embarrassing product recalls, Toyota remains a highly respected global leader. Jeffrey Liker's 2004 book on "The Toyota Way" s...More
    In spite of the recent embarrassing product recalls, Toyota remains a highly respected global leader. Jeffrey Liker's 2004 book on "The Toyota Way" summarizes 20 years of insightful study. He argues that the 4-P model of Process, Philosophy, People/Partners and Problem Solving describes the four interdependent components required for long-term success.

    Scattered throughout the text are descriptions of how and why other firms have failed to succeed in adopting lean manufacturing or "The Toyota Way". They include: lack of senior management involvement or commitment, focus on tools/techniques without an emphasis on culture, overemphasis on cost reduction, lack of discipline to sustain flow improvements, emphasis on format/rules in ISO 9000, inappropriate outsourcing, supplier abuse, and an overly narrow focus in six sigma on statistical techniques applied by experts. The book's insights and stories are valuable, but not totally persuasive.

    The text provides good historical and contemporary background on Toyota's quality system and progress. It also describes and illustrates more than 30 of the quality tools and techniques in a non-technical manner. The book is well-written and well-organized, covering a massive amount of material effectively.

    In addition to the many "best practices" quality techniques adopted by most Japanese and leading western firms today, Toyota emphasizes a few other management techniques which combine to make its approach unique. Within the context of "14 management principles", the author explains the value of cultural support for tools, the role of standardization as the basis for cumulative learning, the centrality of engineering and production, the use of appropriate technology, the benefits of experiential learning, the rationale for unit of one production, the role of inventory and goals in creating challenges to solve, the short-term blending of push and pull techniques, the extent of fail-safe practices, the nature of an enabling bureaucracy and the need to maintain key internal capabilities. The author does not always explain "why" these choices are necessary or exactly how they add value.

    The author closes with an insightful list of "13 Tips for Transitioning Your Company to a Lean Enterprise". Dr. Liker is an unapologetic true believer in "The Toyota Way". His advice to those who do not share his commitment is the weakest part of a very highly valuable reference work on Toyota and Lean Production. "[Non-committed] top leaders should pick and choose from whatever tools are out there to improve processes for the short term, make a bundle of money, and go do something else. This is tantamount to admitting the company will never be a learning enterprise, or a great company, and it is only interested in cutting and slashing waste to look good for the short term."
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    Blanca
    February 12, 2010
    5.0 out of 5 stars Excellent for those who are open to change
    I've bought this book for a course of my MBA and I really liked it. It is very useful, interesting and you can really get too much practical informati...More
    I've bought this book for a course of my MBA and I really liked it. It is very useful, interesting and you can really get too much practical information that will make you realize about the typical management we are use to in America vs. the exquisite oriental management. After this, you will love Toyota and you will want to implement the Toyota Way even in your home!!!.
    It's awesome!!
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    Brad Allen
    February 2, 2010
    4.0 out of 5 stars A must-read for anyone in manufacturing
    I have been in manufacturing for twenty years and this book is one of 8 or 10 that I would say are bedrock foundations for the field. So why not 5 st...More
    I have been in manufacturing for twenty years and this book is one of 8 or 10 that I would say are bedrock foundations for the field. So why not 5 stars? That is the key question in this often over-hyped book. The Toyota Way is a tool-chest full of useful methods to implement in any sort of factory. It is an outstanding basis for a class of any length on manufacturing methods and can apply as well to a construction equipment factory as it does to making kitchen cabinets in a garage (I have applied in both situations). Ultimately, though, it is not a bible.

    This is fallacy with the Toyota Way and how it is usually presented. So many people see it as the only book to use in setting up manufacturing and it is far from that. Pick and choose from the many techniques in the book, experiment with them, and reflect with true Hanshei on what applies to your business (or garage).
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    ASG
    January 27, 2010
    4.0 out of 5 stars A good read, but a bit verbose and vague.
    This book was my first real introduction to the Toyota Production System (TPS). I bought it looking for a starting point, and it served its purpose. ...More
    This book was my first real introduction to the Toyota Production System (TPS). I bought it looking for a starting point, and it served its purpose. That being said, I found it to be a bit vague and long-winded. I think major portions of the text could have been cut out while still conveying the same material.

    If you want a high-level overview of the TPS from an outside third-party, this book might be for you. If you're looking for specifics from one of the creators of the system, _Toyota Production System: Beyond Large-Scale Production_ might be more your speed.
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    John
    December 2, 2009
    4.0 out of 5 stars A good start on your lean journey
    For anyone seriously interested in lean management, this is not the only book you have to read. Toyota Way vs. Lean Thinking? Personally I believe tha...More
    For anyone seriously interested in lean management, this is not the only book you have to read. Toyota Way vs. Lean Thinking? Personally I believe that "Lean Thinking" does a better job in describing the philosophy behind lean, which perhaps is especially important for those of you who want to implement lean in an organisation outside the automotive industry, e.g. in the public sector. Lean is a philosophy, not just a bunch of tools.

    The Toyota Way is a good start for everybody interested in lean management in general and lean production in particular. For people in the automotive industry I think it's especially interesting and eye-opening. Unfortunately the book lacks in critical analysis of Toyota Production System, which can be quite irritating towards the end of the book. Sometimes the author is too positive about Toyota and I think he should have highlighted more of the flaws that must exist at Toyota as in any other company.
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    Old Student but still Learning
    September 28, 2009
    5.0 out of 5 stars A very good value
    I've seen other books on "Lean" and "Lean Production" carrying much higher prices for less than half the content. This book is a good value and easy ...More
    I've seen other books on "Lean" and "Lean Production" carrying much higher prices for less than half the content. This book is a good value and easy read - explains the history of Toyota and then carries their expansion and influence across the water to the US and our challenges. I'm not necessarily obsessed with Toyota - the principles actually started with Ford and the book aptly gives credit to Henry as well.
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    Rebecca Clement
    July 9, 2009
    4.0 out of 5 stars Driven to perform....and excel
    After Allied Forces decimated the Japanese geography, spirit and psyche with atomic weapons in World War II - nobody thought anything would rise from ...More
    After Allied Forces decimated the Japanese geography, spirit and psyche with atomic weapons in World War II - nobody thought anything would rise from the ashes of the "Country of the Rising Sun." However, within a single generation, that nation has become one of the most affluent consumer markets in the world and a global leader in many industries. In fact, given the recent bankruptcies of U.S. car makers, Chrysler and General Motors, the international market dominance of Toyota is even more miraculous. University of Michigan professor and author, Jeffery Liker writes about his year-long research project at Toyota to help divine its success secrets. Dr. Liker's book, "The Toyota Way," is an operational management treatise that focuses on the company's lean production and just-in-time inventory practices. However, Soundview recommends this book because Dr. Liker goes farther and shows how the commitment to process has led to an organizational discipline that permeates every aspect of the Toyota business model and how it can be duplicated at other organizations. It makes you wonder where GM and Chrysler might be if executives at those Detroit-based companies had adopted the book's Toyota-tested principles of a long-term outlook coupled with problem solving, partnership, process and empowerment.
    Helpful? 0 0
    G. Ramos
    March 4, 2009
    4.0 out of 5 stars Great book!!!
    This is a great book. I have read "Lean Thinking" and "The Machine that Changed the World" and those are very good books, but "The Toyota Way" definit...More
    This is a great book. I have read "Lean Thinking" and "The Machine that Changed the World" and those are very good books, but "The Toyota Way" definitely does a great job explaining the Toyota Way principles and their applications. This book is very easy to read and you will not want to stop reading. Chapters are short giving you the sense that you are moving forward faster. If you want to really understand the history, the thinking, and the principles of the TPS then you should consider reading this book as your first option. I didn't give it 5 out of 5 because then there is no room for continuous improvement.
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    P. Deutsch
    January 6, 2009
    4.0 out of 5 stars Value for the operations oriented individual
    For any individual working in an operations oriented field this book can be a valuable tool for learning more about the Toyota Way and Lean manufactur...More
    For any individual working in an operations oriented field this book can be a valuable tool for learning more about the Toyota Way and Lean manufacturing.
    Helpful? 0 0
    Stephen D. Elison
    April 7, 2008
    4.0 out of 5 stars Great Book on tape
    Great for those that are on the go and would like to learn a little more about TPS and lean manufacturing.
    Helpful? 0 0
    Max
    February 10, 2008
    4.0 out of 5 stars A must have - a bit too long though
    This is a must have for any manager or business administrator. My only observation is that some of the chapters are too long in making the point accro...More
    This is a must have for any manager or business administrator. My only observation is that some of the chapters are too long in making the point accross. Otherwise, it's an excellent reference to "copy with pride" the best practices from a great company.
    Helpful? 0 0
    R. Calderon
    October 21, 2007
    4.0 out of 5 stars Understanding the Concept
    My employer has been implementing the Lean Concepts. I was a bit lost with alot of the terminology. Now that I have read most of the book, it has help...More
    My employer has been implementing the Lean Concepts. I was a bit lost with alot of the terminology. Now that I have read most of the book, it has help me understand the terminology and I link it to the concept. I can't wait to finish reading it.
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    Joao Cortez
    September 7, 2007
    5.0 out of 5 stars Excellent Book On The Toyota Way And Lean Manufacturing!
    Jeffrey Liker clearly knows what he writes about. The book is the result of more than a decade of study, on site visits and interviews with several To...More
    Jeffrey Liker clearly knows what he writes about. The book is the result of more than a decade of study, on site visits and interviews with several Toyota key people. It describes 14 toyota principles, which go through the Toyota Philosophy, the Toyota Production System, the relationship with employeees, customers, suppliers and partners, and a focus on continuous improvement. No wonder Toyota is one of world top most admired companies!
    Very interesting is also the Japanese management principles and mindset - slow but determined, patient, self-reflection, learning by actuall observation and doing, consensus seeking, and managing for the long term.
    By coincidence, yesterday (6/Sep/2007) the news came up that Jim Press (American Toyota President)was hired by Chrysler - I can imagine why.
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    P. Jacobs
    June 30, 2007
    4.0 out of 5 stars Good Book on Toyota and Lean
    A good book on the Toyota Production System (TPS) and Lean manufacturing. Liker does a good job of explaining both. I especially liked his cautions ...More
    A good book on the Toyota Production System (TPS) and Lean manufacturing. Liker does a good job of explaining both. I especially liked his cautions about mis-using Lean principles and pitfalls to failure.

    Like most business books, the important stuff could have been expressed in many fewer pages. Liker almost gushes about Toyota to the extent that it somethimes reads as a vanity or promotional publication by Toyota - this makes me wonder if it really presents a balanced perspective.

    Overall, I recommend it to anyone interested in Toyota or Lean.
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    sneaky-sneaky
    April 5, 2007
    5.0 out of 5 stars Wow, Toyota. You Just Want to Join the Company.
    This book is a revelation on the Toyota Production System and it is scary to behold. Nobody can stand before the might of the logic presented by a wr...More
    This book is a revelation on the Toyota Production System and it is scary to behold. Nobody can stand before the might of the logic presented by a writer who lives and breathes his format and hence brings its genius to life. With these systems in place Toyota is relentless and brilliant, and makes your own workplace seem inefficient and non-competitive by comparison. Many good examples are provided about how to apply the Toyota Way to different work environments, be they manufacturing or customer service.
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    Bert
    February 10, 2007
    5.0 out of 5 stars Beyond Lean Manufacturing
    Knowing all the lean tools and having implemented many of them, there still seems to be something missing. While this book discusses the Lean tools, ...More
    Knowing all the lean tools and having implemented many of them, there still seems to be something missing. While this book discusses the Lean tools, it also discusses what makes them effective. It discusses, the history, mindset, and environment that created and made Lean Manufacturing today.

    This book is not for the Lean Champion but for the CEO, the Divisional VP, the Plant Manager, especially in those situations where Lean just has not or is not living up to the expectations.
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    James Mcnaughton
    January 19, 2007
    4.0 out of 5 stars Lean Construction
    Book is an excellent guide to "thinking outside the box" to adapt conveyer line assembly work to construction projects.
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    CM
    January 9, 2007
    4.0 out of 5 stars Toyota Culture
    Good book about Toyota's origins and culture. Good book for everyone interested in manufacturing.
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    Vincent Yin
    December 28, 2006
    4.0 out of 5 stars Good introduction -- but all pros and no cons?
    Since the author is a professor, I'd originally hoped for a balanced coverage. But the book did not explore the shortcomings of The Toyota Way. Know...More
    Since the author is a professor, I'd originally hoped for a balanced coverage. But the book did not explore the shortcomings of The Toyota Way. Knowing both the pros and cons would have given us a much deeper understanding.

    For example, the American auto companies are still in business long after Japanese cars surpassed American cars in quality -- so the American companies must have done something right, too, like inventing the minivan and SUV markets. Therefore, there's got to be some strategic shortcomings of The Toyota Way.

    Another example... the book's case study of the new Sienna minivan is not such a shining example, in my opinion. The chief engineer has to drive across North America to discover the advantage of having multiple cup holders??? American cars/vans have had that feature for years! He had to observe the loading of wood planks into a Honda Odyssey to be convinced for the large body size??? Then "The Honda Way" was already better than "The Toyota Way", and in any case, all American vans/trucks have had the size advantage for decades! Besides, reading an issue of The Consumer Report magazine could give you the same info. So, the question is not how "The Toyota Way" helped discovering those good features in the car, but why it took so long?

    Despite the above, I think this is a great book that clearly articulated The Toyota Way from technique to philosophy. Recommended!
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    Mike
    November 4, 2006
    4.0 out of 5 stars Clearly shows you why so many fail to copy them
    I've read this book a few times, and got our factory excited by it as well. We read it 2 chapters a week as a group, with a volunteer facilitator rev...More
    I've read this book a few times, and got our factory excited by it as well. We read it 2 chapters a week as a group, with a volunteer facilitator reviewing the content of the chapters in a weekly session. Suggest you start with this one and then read "Creating a Lean Culture" by David Mann and then "The Toyota Way Fieldbook" by Jeffrey Liker. A good read for those interested in excelling in Lean Manufacturing or Self-Directed Workteams.

    Pro:
    + Shows Toyota's commitment, i.e. the willingness to pursue perfection everyday forever (which is why I think so many fail... satisfied with good)
    + Provides building blocks upon which to build lean systems and apply lean tools
    + Philosophy is quite detailed while avoiding "tools" (they are a distraction from successful business transformation)

    Con:
    - Not a recipe for you to copy... no shortcuts or cutting corners here
    - Does not directly describe principles and concept behind hoshin kanri (strategic planning) - I really would have liked this
    - Does not include any "kata" - now viewed as a key element for cultural transformation
    - A bit lengthy

    Bottom line: Recommended for serious lean zealots only. I think that this book is true to the philosophies of Toyota as I've directly observed from the 4 or 5 different senseis (former Toyota executives turned consultants) I have had the chance to work with. Revised July, 19, 2012 due to recent advancements in the study of Toyota.
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    John Heggie
    September 8, 2006
    4.0 out of 5 stars Behind-the-scenes of Big Business
    A good behind the scenes type of book. Interesting to learn why Toyota is one of the big three automakers.
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    M. Shraim
    August 19, 2006
    4.0 out of 5 stars Good Summary of Toyota Culture
    This book brings it all together under 14 principles. It is a good book for those who would like to learn about Toyota's success.
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    Ryan Law
    March 15, 2006
    4.0 out of 5 stars Interesting, but repetitive.
    This book is interesting, but I wish there were more anecdotes. The principles are repeated over and over and the book is a difficult read. I find m...More
    This book is interesting, but I wish there were more anecdotes. The principles are repeated over and over and the book is a difficult read. I find myself only able to go for 30 minutes at a time max. Does contain some valuable information, but it could be condensed to less than half as long.
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    Richard Asian
    March 2, 2006
    4.0 out of 5 stars Cultural Change
    This is one of a good book on productivity improvement.For the American boss, if you want to implement TPS( Toyota production system ), then you need ...More
    This is one of a good book on productivity improvement.

    For the American boss, if you want to implement TPS( Toyota production system ), then you need to change the working culture in your organization.

    As a boss , if you think you are not the type of person as indicated in this book (like to dirty your hands ) and you want to implement TPS ; Get a General Manager who have the determination to implement TPS , give him full responsibility to implement.

    As a word of caution , employing a TPS consultant will only survive as long as the consultant is around, once the consultant left, the working culture will be back to its original form .
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    G. Seale
    February 19, 2006
    4.0 out of 5 stars Good Treatment of Lean Production
    This is an excellent, in-depth examination of the Totoya Way and the Toyota Production System. A must read for anyone wanting to understand the cultur...More
    This is an excellent, in-depth examination of the Totoya Way and the Toyota Production System. A must read for anyone wanting to understand the culture that is the foundation of lean production. Useful information can be gleaned and adapted to almost any profession, not just manufacturing. Well worth reading.
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    VSZ
    December 14, 2005
    5.0 out of 5 stars Emphasizing the importance of Principles
    Liker's book is no simple summary of the practices in Toyota's lean toolkit. In fact, he spends a considerable amount of time analyzing the problems ...More
    Liker's book is no simple summary of the practices in Toyota's lean toolkit. In fact, he spends a considerable amount of time analyzing the problems U.S. lean sites have encountered when adopting lean tools without fully permeating the principles and philosophies throughout the organization's culture. The examples he cites underline this important deficiency and are worth the price of the book alone.

    The chapters on the development of the Lexus and Prius are particularly compelling. Toyota's holistic development approach offers all industries a fine example of how product development should be done.
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    Venkatesh Srambikal
    September 28, 2005
    4.0 out of 5 stars Good Book : Good Reviews.
    I read Dr.Liker's book on Toyota as part of my ongoing research of lean manufacturing. Having read over 2000 articles and various papers on lean, I ca...More
    I read Dr.Liker's book on Toyota as part of my ongoing research of lean manufacturing. Having read over 2000 articles and various papers on lean, I can say with sufficient impunity that this book gives a deep rooted understanding of the Toyota Way. However, we must take into consideration the views expressed by the team leaders who have been down in the trenches at the Toyota plant; no system is perfect, if it was, it would defeat the purpose of continuous improvement (wouldn't it ?). There is always some gap between theory and practicality, at Toyota they try and keep this gap as little as possible
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    Lars Bergstrom
    September 6, 2005
    4.0 out of 5 stars Learn what the "Agile Software" people have missed in the conversion
    This was an excellent book in its own right, focusing on the pillars of excellent that define Toyota's success and discussing how it can or can't be a...More
    This was an excellent book in its own right, focusing on the pillars of excellent that define Toyota's success and discussing how it can or can't be applied to both culturally and technically different fields. The only issue I had with it was the lack of detailed discussions (perhaps because of NDAs?) of what precisely was done to, say, get one-piece-flow in some service organizations. I just had trouble picturing the transformation of machines, people, and services into concrete metrics that justified the work done - and that cuts across most of the examples in the book. While I'm as much of a fan of "facts over metrics" as anybody who is skeptical of statistics, I still like to see some way to measure return on investment or increased efficiency after a rollout is complete.

    The bigger benefit, though, is that this book catalogs the root from which a lot of the Lean and Agile work in the software development community has taken its cues. In that conversion to software, some of the fundamental pieces, like jidoka (stopping to fix problems to get quality right the first time) have largely been lost, as have many of the more philosophical principles that supported the long-term success. If you're building your own process cocktail and are already fairly well-versed in Scrum, Crystal, XP, DSDM, and FDD, this is a great book to pick up to make sure you haven't lost some of the overarching philosophy.
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    K. Stuckey
    March 19, 2005
    4.0 out of 5 stars How to do it well
    I work in the shipping department for a newer Toyota supplier and was intrigued by the way TMMI pulled orders, so I picked up this book on my own. It ...More
    I work in the shipping department for a newer Toyota supplier and was intrigued by the way TMMI pulled orders, so I picked up this book on my own. It is a lot of information to digest, but I thought worth it. A lot of times I was laughing as I read because I remember a couple of years ago when everything at my employer was "5S" this, lean that - only they had it all wrong and management's interest fizzled after a couple of months. In the case of our plant manager, thirty years of manufacturing experience puts him at a disadvantage, especially with the concept of producing in small quantities and doing more version changes. I think management should definitely get with this program, because soon it will be what has to happen to be competitive.
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    Larry D. Simpson
    January 6, 2005
    4.0 out of 5 stars Applying Visual Control Principle to Your Projects/Processes
    I recently had a senior executive in my company send me a template for what was labeled an "A-3 form". He said he wanted all his managers to use the ...More
    I recently had a senior executive in my company send me a template for what was labeled an "A-3 form". He said he wanted all his managers to use the form to map out their proposed projects and processes. He suggested that we buy a copy of Jeffrey Liker's book to understand it's basis. I bought and read the book, and found Chapters 13 & 14 particularly helpful in understanding the need and purpose for such a form. It provided some detailed insight on how to complete the form in a way that it best serves its purpose. It explained and illustrated the some of the less intuitive aspects such as the "root cause analysis". Although the book showed the A-3 document in a format labeled PDCA (Plan-Do-Check-Act) and the Toyota form actually sent from my boss was labeled (Plan-Do-Learn), the contents were essentially the same. For anyone wanting to better visualize their processes and projects quicker, I highly recommend this book to see how Toyota has successfully applied "a picture is worth a thousand words" to their standardized reporting procedure.
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    Michel Baudin
    December 9, 2004
    4.0 out of 5 stars Good insights on the thinking of Toyota management
    This book puts Toyota back where it belongs: front and center in the world of the lean enterprise. The idea that Toyota just originated lean and that ...More
    This book puts Toyota back where it belongs: front and center in the world of the lean enterprise. The idea that Toyota just originated lean and that others have since taken it further is a fallacy that has lately been creeping into publications and conference presentations. The reality is that Toyota is still far ahead and that the vast majority of companies that claim to be lean are only "kinda, sorta" lean, with managements that simply have not understood the approach.

    The book has a visible structure that the reader can use to zoom in on topics of interest. Fourteen principles are stated upfront, and then a chapter is devoted to each of these principles. The writing is clear, and many outside sources are acknowledged with a thoroughness that is uncommon in business books. In particular, 28 Toyota executives are acknowledged or quoted, which gives the book the flavor of an authorized rendition of the company's philosophy.

    The book's greatest strength, the closeness of the author to the company's management, is also its main limitation. As an academic, the author could have assumed a less worshipful stance. For example, rather than taking management statements about wanting to do right for society as a whole at face value, he might have pointed out that they sound like obligatory recitations of Confucian values, and that it is arguable that flooding the world with cars is in the best interest of the human race. Also, without attacking the company, he could have made its portrayal more nuanced and vivid by including more points of view, such as those of line workers and former employees who may have a different perspective than current top managers.

    The executives quoted in the book clearly feel that the philosophy is more important than the technical tools of the production system. This insight, however, has come to them as a result of using the tools intensively for many years, and the reader should not be misled into thinking that it is possible to bypass the tools and go straight to the philosophy.

    I also have a few minor quibbles with the way the book is produced. The fourteen chapters covering the fourteen principles have numbers that don't match those of the principles, so that, for example, Principle 6 is covered in Chapter 12. This is confusing when looking up cross references. The subject of this book also calls for abundant illustrations, but there is only one for every seven pages, and no photographs. Finally, I think that the use of long words where short ones would do should be identified as the 9th category of waste. We don't need to hear about a "paradigm," As Tom Wolfe's hero in "A man in full" points out, the only thing it ever does is shift. Saying "non-value-added waste" where "waste" would suffice also strangely suggests that there might be an opposite called "value-added waste."

    All this being said, this book is a good read based on intimate knowledge. I recommend it to anyone involved with lean, and particularly to managers and engineers in the auto parts industry who want to sell their products to Toyota.
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    Vasan M.S
    September 6, 2004
    4.0 out of 5 stars Toyota Way - It is a way of life....
    As an employee of Toyota, I felt this book to be like an internal document to me, the depth of study the author has done being reflected in this book....More
    As an employee of Toyota, I felt this book to be like an internal document to me, the depth of study the author has done being reflected in this book.

    The approach is typically American, always comparing between mass production & TPS and thus showing merits of TPS. I would have liked an approach that does not compare with mass production, but with other lean companies ( Author has done this to some extent, to be frank with you all).

    May be there is a lot of people around who believe in mass production and author has to take the message across to them also.

    Whatever said and done, this book is unique because of it's holistic approach to Toyota Way.

    I would suggest the following to enjoy the book better.

    1. Do not think that Toyota Way is not only for Business, it can be applied effectively in day to day life.

    ( Try to apply the Sphagetti diagram when you are preparing your tea next time, you will see a lot of ways to improve the way you make tea!)

    2. Do not get carried away by the examples given. Take a paper run your imagination and try to get a real life picture.

    3. Try to apply each principle in Simple day to day real life process. Read through the Book once. come back review and read the book again.

    In a nutshell "Feel the Toyota Way, dont just try to read it".

    All Best for a good experience with Toyota Way.
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    C. Cooper
    June 9, 2004
    4.0 out of 5 stars lean literature up with the good stuff - but some flaws
    As a working lean sensei it is always interesting to read new books on this subject. The world is well used to the musings of academics drawn to the "...More
    As a working lean sensei it is always interesting to read new books on this subject. The world is well used to the musings of academics drawn to the "worlds greatest manufacturer", so it is refreshing to read an above average insight to the subject. In this book the author, for the first time since Ohno, (one of the co-creators of TPS) gets beyond the usual list and descriptions of lean tools. Mr Likers work is at its best when he delves into the deeply held management principles that many generations of toyota people have used with continuing success. As with most things done well, these take a lifetime of practice to become truly competent, but reading this book will let people know the size of the undertaking. What we are discussing of course is a revolution in traditional management behaviour. Easy to read but terifically hard to do and almost impossible without good guidance. Toyota of course does what all leaders say they want to do, but never get round too. Most are too busy making the next quarter. Technically the book has all the main stuff in it but unfortunately it suffers from a structure that has the reader jumping around a little. Mr Liker didn't really need to describe the tools of toyota in such detail as that has been done to death by the 'lean thinkers' and it read like filler.
    He would have been better illustrating the underlying principles of the toyota way by way of more real case studies outside of toyota but then as we know few have managed to emulate this secret sauce. Of course those who use and practice the toyota way everyday come to understand that the tools are a much smaller part than most writers would lead you to believe.
    Because of this I would only recommend some passages to my clients / students, and avoid advising them reading the full book at the start of a lean transformation as would confuse most embarking on the lean enterprise strategy.

    Only one big beef with the book...
    I was terribly dissappointed by the product development case stories which actually contradicted many of the arguments presented and the principles espoused. Engineers informing spouses that they have to go and live in the plant is the overburden that toyota is supposed to deplore with a vengence and then to the waste....anyone can throw "hundreds of engineers" to a project. These elements of the book made me question how much value adding was really going on in these examples. So I ultimately questioned the accuracy of the reporting. Cynically I began to question the "one big room process" must have been a really really really big room! Did Mr liker really have access to toyota'product development process? In addition the mythical "18month development time for a new car" was not correct. From blank sheet of paper to new car in the Prius case cited was actually many years from the goals being set. This part was just plain hype. Sure Toyota 'productionises' their cars very quickly and undoubtedly their design re-use levels make for very high quality, but mostly bland designs. From blank sheet of paper to new car in 18 months? No way.
    So in summary one of the better books on the subject. Only marred by a clumsy structure and over hyping in area's that could have done with more factual case studies than anecdotes. I suggest that the book on toyota's product development is yet to be really written. The lexus story is now a decade old and, in europe at least, lexus has not really achieved its aspirational brand goals.
    The toyota way is an interesting read on the toyota phenomenon but like most things about toyota you only truly learn by doing.
    The toyota way claims on its jacket to enable you to be like toyota. As a sensei I'll finish with a question....
    Can we play like tiger woods after reading his book?
    Chris Cooper
    (...)
    Helpful? 0 0
    Amazon Customer
    January 29, 2004
    5.0 out of 5 stars Tao te Toyota
    Wonderful, wise, and thorough exploration of the Toyota Way.Top Ten Gems of the Book, Letterman-style:10. 13 Tips for transitioning to a lean enterpri...More
    Wonderful, wise, and thorough exploration of the Toyota Way.
    Top Ten Gems of the Book, Letterman-style:
    10. 13 Tips for transitioning to a lean enterprise
    9. The Ford Cuautitlan plant used web-based hoshins
    8. The A3 and effective meetings
    7. "Independent Contract Services" cannot be charged to a TTC purchasing credit card
    6. The K4
    5. Mediating the water dispute
    4. Ford Vision, Toyota Vision
    3. Eiji's inspiring Briton
    2. TSSC benchmarks the Shingo Award sensor firm
    1. Hansei
    Go buy it now or buy several for ad hoc distribution.
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