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Project Management Metrics, KPIs, and Dashboards: A Guide to Measuring and Monitoring Project Performance – 4th Edition

(13 customer reviews)

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Project Management Metrics, KPIs,and Dashboards
Enables readers to easily understand and implement essential strategies on measuring project management performance

Project Management Metrics, KPIs, and Dashboards provides complete coverage of what metrics and KPIs are and how to use them effectively, offering comprehensive coverage of the different dashboard types, design issues, and applications that ­readers may come across during practical application of the concepts. To aid in seamless reader comprehension, the work includes full-color dashboards from some of the most successful project management companies. As a modern resource, the work aligns with PMI’s PMBOK® Guide and stresses value-driven project management.

Written by the leading authority in the field, sample topics covered in the work are as follows:

Stakeholder relations management, effective metric measurements, selecting the right project metrics, innovation metrics, and how to become and stay agile
Comparing traditional and nontraditional projects, defining complexity, decision making, fluid methodologies, global project management, and project management methodologies/frameworks
Customer relations management, a new look at defining project success, and why customer satisfaction must always be considered
Scope creep, scope creep dependencies, causes of scope creep, the business side of scope creep, and ways to minimize scope creep
For project managers across all industries, Project Management Metrics, KPIs, and Dashboards is a valuable resource on the subject that will bolster your awareness of what good metrics management really entails and arm you with the important knowledge needed to measure and communicate performance more effectively.

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13 reviews for Project Management Metrics, KPIs, and Dashboards: A Guide to Measuring and Monitoring Project Performance – 4th Edition

  1. Tonia Spight-Sokoya
    August 11, 2021
    5.0 out of 5 stars Also Insightful and well written book for real-time task!!
    Really like this book use in my everyday research
    Helpful? 0 0
    Ayshaheen
    January 28, 2021
    5.0 out of 5 stars Marvelous
    Great Resource for PMO Leaders.
    Helpful? 0 0
    kyriakos efkarpidis
    December 20, 2020
    KPIs and Metrics guideline
    As I am dealing more and more on a daily place at my working place with KPIs and Metrics and I have previous experience setting these kind of paramete...More
    As I am dealing more and more on a daily place at my working place with KPIs and Metrics and I have previous experience setting these kind of parameters for business rather based on experience, common sense and understanding of how these work, i was looking for a reference comprehensive book/guideline to take me more into the detail and mechanics of KPIs dashboards and metrics.
    I like the glossy style pages, how clear things are written (lots of examples, bullet points, a logic to follow etc) and so far it has supported me to get into the mechanics of these tasks.
    It is one of these types of books that alhtough you can read it at your free time, its purpose is to use it as a "consultation took" as and if needed, thus I will using in many cases in the future.
    Overall well spent money for a book that wasn't that cheap but I am quite pleased with my purchase
    Helpful? 0 0
    Brandon
    December 23, 2019
    5.0 out of 5 stars Required Reading!
    Thank you for this book!
    Helpful? 0 0
    Cliente Amazon
    August 20, 2019
    Utile
    Ha soddisfatto le mie aspettative ed esigenze.
    Helpful? 0 0
    Qamar Uddin
    July 10, 2019
    5.0 out of 5 stars Marvelous
    Marvelous
    Helpful? 0 0
    Saul Lagos
    April 16, 2019
    5.0 out of 5 stars Buena calidad
    Excelente información.
    Helpful? 0 0
    Cliente Amazon
    March 26, 2019
    Straordinario
    Una guida eccellente per addentrarsi nel mondo delle metriche, dei KPI, e della misurazione del Valore di un progetto.
    Helpful? 0 0
    Bernard Carrier
    March 8, 2019
    A decision intelligence project dashboard
    In 2017, I completed a project called Intelligent Project Assistant in Life Cycle Management, a more than 2 million lines of code in C#. The missing c...More
    In 2017, I completed a project called Intelligent Project Assistant in Life Cycle Management, a more than 2 million lines of code in C#. The missing capability related to the creation of a dashboard that integrated the measures taken, the metrics summarized and the key project indicators related to management and engineering. This book provided me the insight to finalize my product to a degree that reflected the original intent: the inclusion of a decision intelligent project dashboard.
    Helpful? 0 0
    Christopher Barrett
    September 12, 2018
    4.0 out of 5 stars Useful, better if paired with good software ~
    This text gives a overview of project management metrics, or key performance indicators. These are values that can be tracked and the author seems to...More
    This text gives a overview of project management metrics, or key performance indicators. These are values that can be tracked and the author seems to have a good fundamental grasp of these concepts.

    I find that paired with good software (we have integrated software at my office that is good at handling these metrics), the book makes a useful tool. Even with something as stripped down as MS Excel (which can create wonderful reports if utilized to its full extent), this is a good reference. Realistically though this contains much information which can be researched easily online, but it is nice to have it all in one place.
    Helpful? 0 0
    Chuks A.
    August 3, 2018
    5.0 out of 5 stars Five Stars
    Great Resource for PMO Leaders.
    Helpful? 0 0
    Paul Todd
    May 17, 2018
    An Excellent Miscellany of Measures and Milestones
    This is an excellent overview of what can be done to bring visibility to the status of all kinds of measures, milestones and miscellaneous informatio...More
    This is an excellent overview of what can be done to bring visibility to the status of all kinds of measures, milestones and miscellaneous information to the eyes of project stakeholders. It does need to be said that these are really a collection of templates that can be adapted to suit almost any project, program or portfolio reporting need, so be prepared to put in some effort to make these happen.

    I only gave this four stars, as Kerzner has a tendency to preach about trends in project management he is too removed from to really understand or justify, so as long as you can get past his attempts to beguile you into following his beliefs, this is an excellent book to have in your back pocket.
    Helpful? 0 0
    Eugenia
    December 14, 2017
    5.0 out of 5 stars Measuring the success of the project and customer retention and satisfaction
    Author Harold Kerzner is a legend for anyone who has ever studied for PMI.I have read his books for PMP and every time there is a new edition, I get a...More
    Author Harold Kerzner is a legend for anyone who has ever studied for PMI.I have read his books for PMP and every time there is a new edition, I get a new version of the book because it helps me re-read old materials and learn whatever is new. This latest book is about using metrics and other performance tools to measure success of the project, organization and any effort by the project team. It is a way of re-evaluating a role of the project manager within the organization. Project managers are no longer having a passive role, their role is more prominent and the methodologies are changing. It is no longer true that project manager's engagement is over once project is over. Project managers these days are consistently responsible for customer success and retention.

    This book is a great addition for anyone who needs to learn more about the ever expanding role of a project manager.
    Helpful? 0 0
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